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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1693 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Galaxy A16 5G 128GB (Unlocked)'s overall performance, camera quality, and battery life, with some appreciating its ease of use and design. The phone also provides ample storage and a decent screen size. However, some customers have expressed concerns about the processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,693 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works perfectly with lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 4 out of 5 stars

    A great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slick and works well for the price. The features and ease of use was something I wasn't expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone cause I needed to get a new one and I was amazed at how well it works and how easy it is to use the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best phone from Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an old type phone but it works so good the camera is great and works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Perfect smart phone for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for someone who doesn't need lots of bells and whistles, but wants more than just a phone. It does run a little slower than I expected, but still does the job. Just need to be patient as it moves from screen (or app) to another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy A16 5G is an excellent choice for anyone looking for a reliable and affordable smartphone. Performance is smooth for everyday tasks like browsing, streaming, and social media, and the 5G connectivity makes everything feel fast and responsive. With 128GB of storage, there’s plenty of room for apps, photos, and videos without constantly worrying about space. The Blue Black color looks sleek and modern, giving the phone a premium feel despite its budget-friendly price. The battery easily lasts through a full day of regular use, and the unlocked feature makes it convenient to use with any carrier. Overall, the Galaxy A16 5G delivers great value, dependable performance, and a stylish design—an excellent option for both first-time smartphone users and anyone wanting a solid everyday device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, Basic Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, a perfect cell phone for the person who is not extremely cell-phone focused, but is wanting to use it for emergency or piece-of-mind contact. Quality with all the features necessary to make it a good choice. Has internet connectivity. Great alternative to other high-priced cell phones out there. Highly recommend this phone and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 4 out of 5 stars

    Solid phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy A15 5G works great for everyday use. Battery lasts all day, screen is clear and it's fast enough for basic apps. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone review: A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a gift for my mom. She loves it she uses it everyday to call family, scroll on Facebook, watch YouTube videos and take pictures. The camera works well the photos come out good its an overall good quality phone at an affordable price. The battery lasts her the whole day. I would recommend this phone as an option for anyone looking for a phone at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Team Samsumg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a phone for her birthday present. I bought her the Samsung A16. And I can't even begin to describe how happy she was. It has an excellent camera, great battery life, and a spectacular screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great Value Friendly Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little device. I wish it had another 2 GB of RAM just to feel a little snappier, but it functions alright. It does everything it needs to and packs a solid price to go with it, especially below the $200 MSRP at time of review.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good Purchase Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The Samsung phone camera never disappoints. The picture quality is excellent, and overall performance is smooth. Highly recommended if you’re looking for an affordable phone that still functions really well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    worth for money great quality user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid consistent durable smooth operating phone without spending lots of money long battery nice camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these phones for different people, and they love it. It's inexpensive but still the great samsung quality. Sleek but sturdy great battery and easy to use. Best buy will also price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value and Smooth Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Galaxy A16 5G from the Best Buy Walden Galleria store and I’m very happy with it so far. The phone looks great in the light gray color, and the 128GB storage is perfect for apps, photos, and daily use. The setup was quick and the phone runs smoothly with fast 5G connectivity. The staff at the store were helpful and the checkout process was easy. Overall, it’s a great value for the price and I would definitely recommend it to anyone looking for a reliable smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very good, battery life is great, overall a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade to my current phone and was sure where to start. Just going to best for a shopping trip, lead me to find this! It has great features and I am liking the bigger screen!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good Budget phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy A16 5G is a solid budget phone with a clean design and long-term software support, but its limited RAM (base 4GB) and sluggish performance make it better suited for basic to intermediate use rather than heavy gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great value — solid everyday phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives good everyday performance, solid battery life, and reliable 5G in an affordable package. If you want a basic phone that handles apps, photos, and daily use without paying for premium features, it’s a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average phone. Kinda big for one-handed use but that's okay. I like the long battery life compared to my iPhone 6s. The cameras leave something to be desired but they are not as bad as they could be on an Android. Aesthetically: the big chin and camera notch look dumb. Functionally: not sure why the headphone jack is missing and they only put one speaker in this. Could've easily made this phone the flagship of budget phones in my opinion.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there User975203, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We continue to improve our product line based on our customer feedback. Samsung offers a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. We'd love to hear more for you! Thanks for being a valued Samsung customer. - Debra Samsung