Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
Ok, but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty fine, but having only 4gb makes it quite slower. Also there's some missing features that my old phone had, like screen recording.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Marcio, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to improve our product line based on our consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
My old phone, after 5 1/2 years, was faster
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this after my Samsung Galaxy s10e died after 5 1/2 years. I figured anything I bought would be faster than a phone that old. Wrong! It's much slower- tapping the screen often doesn't register for 4-5 seconds. I'll think the tap must have not gone through, so I'll tap it again, only to then have both taps register, and go somewhere I didn't want to go. The fingerprint sensor is more annoying than anything else because it works maybe 40% of the time - the passcode has become less frustrating to use. Then there's the problem of unlocking it find 3 apps open, none of which I had opened. It will randomly change display settings, move icons around, and not pick up bluetooth devices - even when everyone in the room has a phone that picks it up. As for basic functions, it works.....if you can tolerate the annoyances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Felix, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A16 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Galaxy phone or tablet's screen is frozen or responds too slowly," "Samsung phone is not recognizing fingerprints," and "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Great cellphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic phone for the price, and great sound quality......
I would recommend this to a friend- Pros mentioned:Camera quality
Sad :/
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone looked nice, and felt nice clear screen but it was really really slow and kept freezing when In use and battery life was horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy PhillipH, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet freezes and crashes" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help address what you've been experiencing with your device. Additional resources to help resolve what you've described with your battery life include "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Feel free to contact Support after checking out the resources shared if you would like any further assistance. We're always happy to help in any way that we can! Thanks for choosing Samsung! - Debra
Travel phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2nd phone bought for international traveling
I would recommend this to a friend- Cons mentioned:Connectivity
Touchscreen failed after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I despise this phone. This is my third or fourth cheap Samsung phone, up until now I have loved them and never had an issue. This is one is terrible. Battery life is awful. Despite my home Wifi being set to auto-connect it will not detect my home wifi without me restarting my phone every single time I return to my house. The touch screen sucks, you have to touch a very specific spot up to when pulling down the menu or it does nothing. The touchscreen failed after 3 months and I had to mail it in for repairs because the Samsung verified repair people could not repair it themselves. During the nearly 2 weeks it took for the Samsung mail in repair process I went back to my old A03 and all my problems went away. No wifi issues, no touchscreen issues. I wish I could just have a new version of the A03 phone. This phone sucks and makes me consider an iphone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Disappointed, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address your concerns regarding your battery life. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Also check out, "Galaxy phone or tablet Wi-Fi connection issues" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Cheaper phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good prices and products, easy place to get any electronics and you can test before you buy it.
I would recommend this to a friendLove The Results
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Housemate loves the phone ... Loves me too ... Uses it daily
I would recommend this to a friendGrace
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was lovely and nice I cold get into this wonderful app
I would recommend this to a friendGood device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality great service and attention in the store good and recommended device.
I would recommend this to a friendHoliday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes it a lot. The call quality is good
I would recommend this to a friendUnhappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like some of the features on this A16 Samsung phone. This phone is suppose to be a upgrade. When you are looking up a contact person name, you have to scroll down all the names,i nstead of hitting the letter of the person name.I previously had the A13 Samsung phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stoney23, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line. To look up contacts by name on your Galaxy A16 5G, open the Contacts app and use the search bar at the top. Alternatively, you can scroll through the list, and if you have many contacts, use the alphabetical sidebar to quickly jump to a letter. Please feel free to review, "Manage your contacts with ease on your Galaxy phone and tablet" if you would like to learn more. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Samsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play games, its awesome. It even fell and the screen didn't cracked. This is a hreat phone.
I would recommend this to a friendSamsung A15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product s in best buy and the services are very good product is the best in functions
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and price. I will recommend to friends.
I would recommend this to a friendGreatest phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will recommend to my friends , coworkers
I would recommend this to a friendALHAG Dada
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and personalized Excellent in the information needed for the customer
I would recommend this to a friendSamsung Lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! But I love everything that's Samsung! Yes!!!!
I would recommend this to a friendGreat experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality Best price, time ago I purchased a similar TV and a Samsung cell phone
I would recommend this to a friendNice for first time or second phone .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people were great ɓut if you want a cell to use all the time move up . I have this one running slow because i have to many things on it .
I would recommend this to a friendBrand response from Samsung
Posted .Hello there BethL, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra