Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- |
- SKU:
- 6607857
Customer reviews
Rating 4.4 out of 5 stars with 1699 reviews
(1,699 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, especially once I tweaked the settings to my satisfaction. Only issue is notifications are not loud enough.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friend- Pros mentioned:Design
Rated 3 out of 5 stars
Child friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Hate the side button. Hate the texting app. Great for a starter phone for kids.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra
Rated 1 out of 5 stars
Very bad experience!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience. I bought open box cell phone at the store. While charging at home it turned off every 10-15 minutes and I had to turn it on each time. I went online to try to find an option to exchange but there was only option to buy. I saw that open box sells for $40-60 cheaper. The guy at the store sold me open box for full price. I bought online another phone to pick up at the store and went there to return defective open box phone. A guy at customer service wanted to charge me $45 restocking fees ! For defective opened box phone that they sold me for a full price ! After speaking with the manager, and explaining him the issues, manager treated me like I am a fool and said that the phone screen goes black because it goes to a sleep mode . I explained that I know the difference between phone turning off and the phone that goes in sleepjng mode. After spending 45 minutes and waiting for the phone to turn off while nobody is touching it, i was able to return it without paying restocking fees for defective opened box phone which they sold me for a full price. Very bad experience!
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Basic Phone For Seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent phone for an android or iphone user. Comes with all the preloaded applications and you can uninstall them according to your needs.
I would recommend this to a friendRated 5 out of 5 stars
Purchase of ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience purchasing my ipad at the Kendall store located in Miami. Eventhought it was not in stock at this store the sales person made it easy for more me to pick it up the same day at the Dadeland store. Thank you again
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung A16 phone. Easy to navigate, fast loading pages. And I could put my SD card in it. A big win for me!
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is very helpful by my wife a new phone because she was mad that I had bought myself a new phone couple days prior got all the supplies they needed for it very satisfied.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price but...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for starter phone but laggy and refreshes the app if you switch back which I found annoying.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
No, I would not recommend this to a friendRated 5 out of 5 stars
It nice to be using this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about you people thank you so much
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy A16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality Excellent. Very good for browsing with 5G.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 2 out of 5 stars
Not as good as Pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a relatively cheap phone, it works fine. However, after previously using a Google Pixel phone from several years ago, this one pales in comparison. The camera is mediocre, despite the three lenses. The UI is average at best, but it has few features compared to Pixel. It struggles when multiple apps are open and tends to crash. I also dislike the Samsung "ecosystem" of apps and UI design. So overall, I say spring for the Google Pixel, or save your shillings for one down the line, instead of getting this.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DanielP, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Without having more information available regarding what you may be experiencing with your camera and UI, I suggest reaching out to Support if you would like further assistance with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice to buy and use i recommend this item, for.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on the phone. I am hsppg with my purchase.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Great vaue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value Highly recommended for price
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great phone im working in apps but it work good
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price, is my boy’s first phone, looks very good
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 5 out of 5 stars
A16 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of this phone. It is perfect for me for emails, texts, games, google research and as a phone.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friendRated 3 out of 5 stars
Samsung A16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, camera editing isn't as advanced as samsung galaxy phone. But okay for a phone.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Antoinette, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding what you've been experiencing with your device or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Older model but nice upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Mother’s Day gift for my wife, and though it is an older model it was a significant upgrade. It was a quick set up, easy switch of the Sim, and she was very pleased.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black
I would recommend this to a friend












