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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,699 reviews
  • Rated 5 out of 5 stars

    exelwnte

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prices good y volveria comprar otrl y buena atencion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup phone if needed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has tap to pay because sometimes I forget to grab my debit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good first smart phone for minor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first phone for minors. Good price point for a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transfered data from old phone to new phone for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and staff was great with helping of set up and transfer of data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regret not spending a little more on a better phon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to send text messages when you look up a person in your contact and try to send them a message it doesnt let you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day IreneG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to make improvements on the functionality and performance of our product line. If you're unable to send texts from contacts on your device, please restart your phone and check your signal. Reset your network settings, if needed. It is usually an issue with the carrier or its service. However, we do have a resource available to assist you. Check out, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you've described. If you have any questions or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a cheaper one but was advised for $20 will give me a 5G. Looks really good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that another product besides SAMSUNG S22'S ETC.ETC. could be as reliable as my GALAXY A16...

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Decent but slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent secondary phone. Due to 4GB RAM the phone is slow.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MayankS, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A16. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. Let us know if you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Slow phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and operating system is not good .Otherwise is good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rajuahmed, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Premium product for less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its honestly a premium phone for a much cheaper price. The screen had great resolution and the processor was plenty fast for anything i needed to use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price . Fast to charge battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s kind of fair price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really kind of this phone because the connection on this phone have really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good product and Best buy is good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is focusing on customer satisfaction and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Boost Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! And after inserting my Boost SIM card it instantly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this smart phone overall. Keyboard is a bit tricky, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone with all required specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with required specs without costing a bomb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for years and was not aware this A16 was so user friendly. Love everything about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with decent processing power for the price. A great budge phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with my purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had what I was looking for and it was within my budget.

    I would recommend this to a friend