Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than my brothers screen broke without the screen protector breaking
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my needs whould buy again good quality..
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Jcran, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A16 5G. Your satisfaction motivates us to continue delivering the best quality product. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra
- Cons mentioned:Processor speed
A total nightmare.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is awfully slow even compared to most phones older than this. It seems like Samsung is putting their slowest processors on these lower end phones combined with a newer operating system that it's just too much for these type of phones to handle.... avoid this phone at all cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Johnny0779, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone for people that are looking for a cheap and modern smartphone. It is great for kids and older adults
I would recommend this to a friendGood for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. We use it for a backup phone
I would recommend this to a friendHappy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy about my order i give 5 star to best buy
I would recommend this to a friend- ||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend
- Cons mentioned:Processor speed
Don't waste your money on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lags way too much and then freezes. It signs out of the apps a lot for some reason and on other phones I've never had that problem. It's not good for anything except for texting and calls. The camera is terrible and it takes forever to snap a picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MariaC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Issues with Camera app on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Without having more details available regarding what may be occurring with your calls and text messages, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra
A16 5G screen blanking occassionally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suddenly goes blank in the middle of viewing. It's probably an operating system or peocessor issue, as my previous Android phone A14 had the same issue too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ARKS, thanks for taking the opportunity to review your Samsung Galaxy A16 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your display. If you would like any further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
new phone - not really
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky. Has information from another person. I thought I was buying a new phone.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Too Slow for Daily Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this phone. It looks nice and has enough storage, but it is too slow. It takes a long time to open apps or move between screens. This made it hard to use every day. I thought a 5G phone would be faster. I would not recommend it if you want a phone that works quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha HakeemJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Good update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good update from my old A10 and was easy to transfer files from my old phone
I would recommend this to a friend- Pros mentioned:Overall performance
cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it's a good cheap budget phone. Samsung quality
I would recommend this to a friendBrand response from Samsung
Posted .Good day Benn, thank you for finding the time to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy A16, please feel free to contact Support. We'd love to hear more from you! Thank you for being an unwavering Samsung customer. - Debra
Basic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try to return as a plus member at Lake Jackson TX but refused because plus or total member can’t get extended period return for all phones as local store CSR told but it’s doesn’t make a sense for pay extra plus membership or total membership.
No, I would not recommend this to a friendGet another Samsung phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best choice if you do a lot on your phone. It is not very fast. And the camera leaves a lot to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ATLGIRL1, thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of our product line based upon feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Too heavy and large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for about 4mo, coming from an iPhone 7. I didn't realize how heavy and clunky it was as I bought online and then picked up in the store. I don 't like not being able to change the size of my desktop icons. Have had difficulty trying to locate help for desktop issues. Photos are not as good of a quality as I expected fro as many cameras that it has. I decided that I am going to look for a smaller phone that doesn't weigh my purse down and that can actually fit in my pants pocket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DonnaW, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 weighs 7.06 ounces with a main display size of 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). To change app icon size on your Galaxy A16 5G, long-press an empty area of your home screen, select Home screen settings, then tap on Home screen grid. From there, you can adjust the grid layout (e.g., to 4x5, 5x5, 5x6) to change the icon size, with a larger number for the rows/columns indicating smaller icons. Tap Done to apply your changes. If you would like to share additional feedback with us regarding your experience, or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great device. I give my father as a gift he like the device. This is super amazing and comfortable device.
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because I broke my pixel 10XL and I needed a cheap replacement. Well you get what you pay for. This phone is probably for really young kids to play games on our old people. If you have to do any business then spend more for better power.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AschantiW, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy A16 5G but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for choosing Samsung! - Debra
my sister
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in Houston they help me alot which phome to getthank you
I would recommend this to a friendThanks best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, with a great price for a new phone
I would recommend this to a friend