Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is Very buggy long termbut good short term
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MillieA, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Touchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen is not working properly and it doesn’t seem to be lifespans
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there BaalM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to make improvements on the design and functionality of our product line. Please take a moment to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is constantly slowing down and I have to restart it in order for it to work again. The screen freezes and the only way to fix that is to restart the phone, which I can't do because the screen is frozen. I then have to wait for the phone to die in order to fix the screen issue. This happens very often.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NemilydeeT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. WE value your thoughts as we continue to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Let us know if you would like further assistance afterward by reaching out to Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Samsung A16
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy electronics .Will visit in future again .
I would recommend this to a friendFair value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is functional but slow. Good value for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MohsinQ, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Nice phone for its value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice phone for its value, stability of software is a key
I would recommend this to a friendGalaxy A16
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid phone for the price. Suggest a soft phone cover, as the screen cracks pretty easy. Doesn't seem as durable when compared to higher end models.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SeanW, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please do hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
I love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this movil I buy for my father and he is very happy
I would recommend this to a friendGood price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cell phone is basic but useful. Perfect for basic calling and texting at a good price...
I would recommend this to a friendIrritating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laggy and irritating to use if you prefer smoothness. when you try to input opt from the messaging app the browser refreshes and you have to request a new opt every time, so either you have to use the notification or do the process in a different system
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nanai, thanks for reaching out to share your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. We would be more than happy to assist you further with your messaging feature but we need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your leisure for further assistance. Thank you for being a loyal Samsung customer. - Debra
Best buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money for anyone looking for a decent smartphone
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fastest. But it does whatvit should for the price.
I would recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow this phone is piece of garbage I don't like it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MuhammadM, thank for sharing your experience using the Samsung Galaxy A16 5G. We value your sentiments as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your phone. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, please feel free to reach out to Support for further assistance. Thanks for being a valued Samsung customer. - Debra
Cell phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.:Good price: good features: battery life ok..could be better
I would recommend this to a friendBrand response from Samsung
Posted .Hey there LisaM, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help address your battery concerns. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thanks for being a loyal Samsung customer. - Debra
Beautiful phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, and the resolution is magnificent.
I would recommend this to a friendNew smart phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really enjoys the new phone and programs installed.
I would recommend this to a friendMy Previous Purchase...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a replacement phone and the price wasn't bad either. My only issue is with the keyboard when typing when words I type in are replaced...
I would recommend this to a friendBrand response from Samsung
Posted .Good day GregoryS, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To stop word auto-correction on your Samsung A16 5G, go to Settings > General management > Samsung Keyboard settings > Smart typing and turn off options like Predictive text and Auto replace. You may also find Suggest text corrections to turn off in the same Smart typing section, which controls automatic grammar and phrase corrections. If you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a steadfast Samsung customer. - Debra
samsung jc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the model of the phone, great service received in store
I would recommend this to a friendSamsung A16 mobile Phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung A16 mobile phone works well with ease of new software and updates.
I would recommend this to a friendMannyQ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding for the price. You would think it cost so much more. Easy operation.
I would recommend this to a friend