Customer Ratings & Reviews
- Model:
- SM-A176UZKAXAA
- SKU:
- 6665489
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the product's overall performance, with many praising its great functionality, amazing camera quality, and good battery life. They also appreciate its ease of use, ample storage capacity for the price, and convenient size, along with the features it provides. However, some users have noted concerns regarding the processor speed, finding it too slow for tasks like taking photos, and issues with app performance preventing access to certain applications.
This summary was generated by AI based on customer reviews.
Crap phone crap retailer crap service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new open box phone 4/5, it shipped 4/7 for my husband’s birthday 4/23. It’s does not work. I was told to call the manufacturer! You people are a joke!
No, I would not recommend this to a friendBasic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic. It works but sometimes is very slow.. is really basic. But if you need a 5g phone not so expensive, it could be good.
I would recommend this to a friendBrand response from Samsung
Posted .Hello LucaN, thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Let us know afterward if you would like further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
1st smart phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Litle green tel. went away and I do not know how to get it back. this is my 1st smart phone and the learning curve is steep!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Tjcnok, thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We understand that upgrading devices can often times come with a bit of a learning curve. Have no fear if this applies! We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. To restore the missing green telephone icon on your Galaxy A17 5G, please swipe up to open the app drawer, then find the "Phone" app, long-press and drag it back to your home screen. If it's not in the app drawer, it may be hidden in settings or removed from the tray. Swipe up on the home screen to access all apps, locate the "Phone" app (green icon), and hold it to drag it down to the bottom favorites tray. If it is not in the app drawer, go to Settings > Home screen > Hide apps on Home and Apps screens. Check if the Phone app is listed under "Hidden apps" and remove it. If it still does not appear, go to Settings > Apps > Menu (three dots) > Reset app preferences. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being an integral part of the Galaxy ecosystem! - Debra
Wrong color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color I ask for it not that one I request. The seller told me they have black or blue. I ask for blue she give me a black. And i see that many days after because I bought it for my little niece I didn’t open it right the way. Too bad. Really disappointed
No, I would not recommend this to a friendKind of expensive for garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my broken google pixel 6 and my god, what a downgrade. For the same price, and for a new phone, it's unacceptably poor quality. Slow as molasses, terrible lag, and sometimes can't even handle opening the camera function without freezing entirely. Android auto also takes a good 5 minutes to start up everyday, meaning I have to make additional time in my commutes and travel plans to just get my navigation to work. I'll be replacing it as soon as I can after wasting about $200. Will probably never trust a Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ALANAM, thank you for finding the time to contact us and share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We appreciate your candor as we continue to innovate while improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To help resolve what you've described to be experiencing with your Galaxy A17 5G, take a moment to review "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly." Feel free to reach out to Support afterward if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Phone is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone ii have ever bought, for it to be new, i have had so many system issues with it. It always freezing up, or say system processing not working close app. I just got it in april. Unfortunately i cant afford another one so im stuck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day PriscillaN, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A17 5G. Your insights provide valuable critiques that will assist us with improving our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to review, "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Processor speed
Not worth 200
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad phone as long as you're not trying to do much on it. It's got a lot of lagging and is pretty slow for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BillyC, thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We value your thoughts as we improve the functionality and performance of our product line. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. If you would like to share additional feedback with us regarding what you may be experiencing or if you would like further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Yet another Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but not the worst but For now Im satisfied The Battery life is TERRIBLE/ HORRIBLE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey JamesC, thank you for taking the opportunity to share your sentiments with us regarding your experience using the Samsung Galaxy A17 5G. Although we may not have many details regarding what you may be experiencing with your device, we do have a few resources that you could find helpful. Check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Works so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow response while using functions including photography. Works well for hotspot to my PC. A little more $$ will get you a much better functioning phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha StephenM, thanks for taking the opportunity to reach out and share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. Your sentiments are invaluable to us as we continue to improve our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To help resolve what you've described to be experiencing, please take a moment to check out "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly." If you have any questions for us or if you would like further assistance, please let us know by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Samsung cell phone would have came out better goin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay for the price haven’t had it long enough
I would recommend this to a friendBrand response from Samsung
Posted .Howdy BARBARAW, thanks for taking the time to review your experience using the Samsung Galaxy A17 5G. We value your feedback as we continue to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance. Thank you for being a staunch Samsung customer. - Debra
Very slow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is super slow. I had a low-budget phone prior to this one and it was much faster. This one tends to freeze up a whole. lot. I would love to return the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DIANNC, thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy A17 5G. Your candor is appreciated as we continue to improve our product line to best align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing. Let us know afterward if you would like further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Not so great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great , but maybe for this low price this is what we get. It has a bit of lag for each click
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SandeepM, thank you for sharing your feedback with us about your experience using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you would like any further assistance afterward by contacting Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
Samsung A-17
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst phone I ever bought. The phone cracked in less than 3 weeks and had a black screen. Might have gotten cracked when the associate put on the screen protector but worked a few days. I also bout the 49 dollar protection plan and found out that I would have to pay 99 dollars for a replacement, I paid the replacement fee and 4 days latter the tracking information still has not been sent. I just pspent 4 hours on the phone to find out where the new phone was to get it resolved. I could have bought a new phone on E bay for the 99 dollars and had it in a day or two. Learn from my mistake and don't buy from Best buy and if you do know that the warranty is a scam
No, I would not recommend this to a friendDecent upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent phone. What bothered me was that it runs pretty slow. But i donow if its just my phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there DarylR, thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We value your thoughts as we continue to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, do not hesitate to contact Support. We're always happy to help in any way that we can. Thank you for being a valued Samsung customer. - Debra
Need an upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great the phone however seems to lack the power i need in a phone
I would recommend this to a friendBrand response from Samsung
Posted .Hey JeremyC, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A17 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A17 5G but without having more details available and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a faithful Samsung customer. - Debra
Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange because it didn't not have wifi capabilities, otherwise it was a good product.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PatriciaW, thanks for reaching out t share your sentiments with us about your experience using the Samsung Galaxy A17 5G. We appreciate your feedback as we continue to improve our product line to best suit the needs of our customers. Without having any information available regarding what you may be experiencing with your connectivity and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Good Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall okay. Good product for the price point. Cooolllllllllllllll product
I would recommend this to a friendBrand response from Samsung
Posted .Hey there PENCHALAK, thank you for sharing your feedback with us about your experience using the Samsung Galaxy A17 5G. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Your kind words inspire us to continue providing the most innovative products on the market to our customers. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Support at your leisure. Thanks for choosing Samsung! - Debra
Action
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is to slow freeze up,and you have to waitfor it to come back on line.I didn't like this phone.Maybe it's ok for preteen children.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ShirleyS, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy A17 5G. Your sentiments are appreciated as we continue to innovate while making improvements on our product line to best align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We understand how frustrated you may feel with the speed of your device. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing. Let us know afterward if you would like further assistance by contacting Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Sluggish phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this phone at all. the phone just had too much jitter, trying to go from one app to another.Drove me crazy had to return it within three days. then I got charged forty five dollars restocking fees even though I bought there was another phone from Best Buy.That's faster.The A thirty six which works great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RickF, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing the problem. Please check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Samsung Cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. Just using it for call and text (father uses it)
I would recommend this to a friend