Customer Ratings & Reviews
- Model:
- SM-A176UZKAXAA
- SKU:
- 6665489
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the product's overall performance, with many praising its great functionality, amazing camera quality, and good battery life. They also appreciate its ease of use, ample storage capacity for the price, and convenient size, along with the features it provides. However, some users have noted concerns regarding the processor speed, finding it too slow for tasks like taking photos, and issues with app performance preventing access to certain applications.
This summary was generated by AI based on customer reviews.
Sluggish phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this phone at all. the phone just had too much jitter, trying to go from one app to another.Drove me crazy had to return it within three days. then I got charged forty five dollars restocking fees even though I bought there was another phone from Best Buy.That's faster.The A thirty six which works great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RickF, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing the problem. Please check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Samsung Cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. Just using it for call and text (father uses it)
I would recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone lags a lot and irritates me to no end. Should have done better research before buying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings KPeters, thank you for reaching out to share your candor with us regarding your experience using the Samsung Galaxy A17 5G. Your feedback allows us to improve our product line to better align with the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have descried to be experiencing. Let us know if you'd like further assistance afterward by contacting Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Brent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay phone. Its no S26 ultra. The 128 gb's sucks. It runs a little slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DonW, thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy A17 5G. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to review, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Support at your leisure. Thanks for choosing Samsung! - Debra
Clock is defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone will not keep time even after resetting the time multiple times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MITCHELLW, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. Your feedback is invaluable to us as we continue to make improvements on our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy A17 5G clock keeps resetting, it is typically a glitch in the automatic network sync, a conflicting third-party app, or a corrupted system cache. To fix this, toggle your network time settings, check for app interference, or reset your system settings. Re-sync Automatic Date and Time - Often, the connection between your phone and your mobile carrier's time servers drops, causing the clock to drift. Forcing the phone to re-sync usually resolves this: 1 - Open Settings and tap on General management. 2 - Tap on Date and time. 3 - If Automatic date and time and Automatic time zone are already on, toggle them OFF. 4 - Restart your phone. 5 - Go back to the same menu and turn both options back ON. Boot in Safe Mode to Test for Bad Apps - If your clock resets immediately after downloading a new app, that app might be interfering with your system clock. You can test this by booting into Safe Mode, which temporarily disables all third-party apps: * Press and hold the Power button until the power menu appears. * Tap and hold the Power off icon on the screen until the Safe mode prompt appears. * Tap Safe mode to confirm. * If your clock stops resetting while in Safe mode, a recently installed app is the culprit. Restart your phone normally and uninstall your recent apps one by one. If you have any questions for us after checking out the tips shared, please feel free to contact Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Terrible phone even at its price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone I got to get by for a few months and its absolutely terrible. Opening chrome, gmail or even just the call/text it takes like 30 seconds to load often times crashes or freezes in call. I just tossed it in the bin.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Viprk24, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A17 5G. We appreciate your insights as we continue to make improvements on our product line to best suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Gateway Mall Products At BestBuy Are Bootleg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is not working now. I brought this phone March 22, 2026, only a month. It started glitching & now the phone screen is black. It won't torn on at all. Will bring it back to the store today Friday, April 24, 2026 to speak to a manager to get this resolve. Very Angry & I need a phone. Very Disappointed!! I have nothing nice to say. I Pray the Manager I speak to will be understanding. We will see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there SAWU, thanks for taking the time to review your experience using the Samsung Galaxy A17 5G. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Bye BestBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life didn't make it through the whole day. So I returned it. Either this model is cr*p or I got a defective unit, in any case I returned it. BestBuy decided to keep a "stocking fee" assuming it was my call to return it. So, either don't buy this model or stay away from BestBuy. In my case I opted for both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Myself, thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy A17 5G. We appreciate your sentiments as we continue to improve our product line to suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you're experiencing less than ideal battery life, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." If you have any questions for us afterward or if you'd like further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Samsung galaxy A17
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad ..so slow and freezing if you open jps snd songs on the same time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NahedM, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A17 5G. Your insights provide valuable critiques that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Ease of use
Very bad camera lens glass.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality poor easy to use bad glass cover ..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ALEXANDERS, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A17 5G. Your insights allow us to improve our product line to best suit your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your camera quality but without having any details available and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra
Moderate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate performance. And the battery drained fast
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SamihahF, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A17 5G. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your battery life is not living up to expectations, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Samsung A models are the worst
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since i had the phone system on the phone shutdown at least five times in the first two month it very slow even on the first i purchase it but i blame samsung not bestbuy i been buying refurbished phone since before covid never had this problem
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is informative. It is productive. Even though, it is addictive. It is everywhere. It is good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CHANBOUTO, thank you for sharing your wonderful feedback with us regarding your experience using the Samsung Galaxy A17 5G. We're ecstatic to hear that we've met your expectations when it comes to your smartphone. If you would like to share any other feedback with us regarding your experience or if you would like further assistance, please do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Frustrating
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I really wanted to like this phone, but for the price point you get what you pay for. Most everything you’re doing in this phone you will be frustrated with the lagginess, app, crashing, and inability to multitask. I plan on selling this phone soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Bones, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A17 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Samsung - Galaxy A17 5G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, and unfortunately we can’t return due to best buy only take them back 14 days after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Register, thank you for providing us with detailed feedback regarding your experience with using the Samsung Galaxy A17 5G. We strive to provide our customers with exceptional experiences and quality products. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to review, " Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
A17 samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good, condition was good the phone itself was slow but its a lower end phone so it tracks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoseR, thanks for taking the time to share your thoughts with us about your Samsung Galaxy A17 5G. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you have described to be experiencing with your device. Please reach out to Support afterward if you would like further assistance. Thank you for being a cherished Samsung customer. - Debra
Samsung galaxy phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this phone, its to slow, i dont like it ar all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha OFELIAA, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A17 5G. We appreciate your honesty as we continue to make improvements on our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a cherished Samsung customer. - Debra
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product. Always get hanged. Letancy in responses is pritty high.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day RohitK, thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We value your feedback as we continue to make improvements on our product line to best suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Forget the brand!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to replace my old one because update were no more available, so my option to buy a new Samsung was really awful... slow, not responding, asking for reset... not recommended at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JoseSG, thank you for taking the time to share your experience with using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Samsung Galaxy A17 5G 128GB review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this Samsung Galaxy phone at all! Unwanted adds kept popping up when i tried to look email, etc up!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day LynnK, thank you for taking the time to contact us about your experience using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our devices. Pop-ups are often used for advertising purposes and can appear in various forms such as ads, notifications, or rewards. They might show up within the browser window while using the internet app, in a new or separate tab. Ads can also appear while using other apps or even on your Home screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Please take a moment to check out, "Manage pop-up ads on your Galaxy phone" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra