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Customer Ratings & Reviews

Model:
SM-A176UZKAXAA
SKU:
6665489
$199.99
Save $50
The comparable value is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 550 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, with many praising its great functionality, amazing camera quality, and good battery life. They also appreciate its ease of use, ample storage capacity for the price, and convenient size, along with the features it provides. However, some users have noted concerns regarding the processor speed, finding it too slow for tasks like taking photos, and issues with app performance preventing access to certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-550 of 550 reviews
  • Rated 1 out of 5 stars

    So slow and cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2010 called, they want their phone back. Dont waste money, get something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total crappy phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money its super slow and lagging issues

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy SYEDAH, thanks for taking the time to review your experience using the Samsung Galaxy A17 5G. Your constructive insights allow us to improve our product line to best suit your needs. To help resolve what you've described, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" are great sources to review. Let us know afterward if you would like further assistance by contacting Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, not a good cellphone. The camera is also slow

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AndiwaN, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung a17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very slow and camera is bad i dont recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day TamiaI, thank you for sharing your feedback with us about your experience using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our devices to better suit the needs of our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. If you would like to share additional feedback with us regarding what you may be experiencing or if you would like further assistance, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Oooooo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was use it asked for password. Why?probably it was used

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha CelinaS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "Reset your PIN after forgetting your most recent one" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Slow phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not good, really slow, save yourselves a headache and buy a bettee phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings BriH, thank you for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A17 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature on your Galaxy A17 allows you to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An good upgrade from the A17 my kids love it and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Natalie and the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that Best Buy's Geek Squad is there to help me set up new devices as I have to replace them. I am 78 and need that help. Natalie was very kind and helpful. I have bought a new computer and phone from them and will continue to but all my electronics at Best Buy and maintain my Geek Squad membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I was looking for. love the color. easy to buy, they didn't try to seal me something I didn't want

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that much good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is too much screen light . You can’t watch anything

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Umar, thanks for reaching out for assistance with your Samsung Galaxy A17 5G. We understand your concern with your display settings. To dim your Galaxy A17 5G display, please turn off Adaptive Brightness in your settings so you can set the slider to your visual comfort level. To get full control over your display, disable the automatic lighting feature: Swipe down from the top of the screen to open the Quick Settings panel. Tap the three dots (or arrow) next to the brightness slider. Toggle off Adaptive brightness. Drag the slider to the left to lower the intensity. If the display feels harsh at night, you can activate Eye Comfort Shield to filter out blue light: Go to Settings > Display. Tap Eye Comfort Shield and toggle it On. Select Adaptive to have it automatically adjust based on the time of day, or set a custom schedule. Keep in mind that switching to a dark theme can also drastically reduce overall screen brightness and save battery. Hope that helps! If you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung