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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 377 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy A35 5G 128GB (Unlocked) smartphone's 5G connectivity, 128GB storage, camera quality, and affordable price. They appreciate that the phone is unlocked, allowing them to use it with any carrier. Customers also find the phone to be fast, with good battery life and performance. However, some customers have expressed concerns about the charging speed and the lack of compatibility with charging pads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 377 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung phones. Our sales person was extemely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electronics phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my spouses Samsung. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Best buy has a good service. fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father and working good. He like the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A35

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great prices and the quantity control is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cheaper priced cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great for not so expensive priced cellphone. Only hoped that its more storage than 128GB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid range phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn't last more than a day without recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Proof Smart Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad. He loves his new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and a great phone. Very wonderful experience picking it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift The person that I purchased the phone Was very happy and loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and great value for the price. Pretty smooth operation in first few days of usage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to return the item within return period.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing to file a complaint regarding my recent purchase of an unlocked phone with prepaid service, made on November 29, 2024. The phone was delivered on December 3, 2024. When I attempted to return the product on December 31, 2024, I was unable to do so because the return option was disabled online and it stated that the item was "No longer returnable." Prior to making the purchase, I confirmed with a Best Buy customer care agent that the Holiday return period had been extended until January 14, 2025. The agent also directed me to your website’s return policy, which clearly states: "Purchases made Nov. 1 through Dec. 31 have an extended return period through Jan. 14, 2025, excluding items purchased with a third-party contract (e.g., activatable devices such as cell phones, cellular tablets, mobile hotspots, cellular wearables) and AppleCare+ plans, etc." I would like to emphasize that I did not purchase the phone with any third-party contract, nor have I activated it with a SIM card. Therefore, I believe I am eligible to return the product under the extended return policy. Given the circumstances, I kindly request that you honor the return period and process a full refund for this purchase. I would appreciate your prompt assistance in resolving this matter. Thank you for your attention to this issue. I look forward to your reply.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that does all the things a modern phone needs to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Herky Jerky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After loading a few apps on the phone, you understand why this phone only costs $300 on sale. It gets slow and hangs quite a bit. Sometimes for 2 to 3 seconds. I bought it because the storage is expandable which is a great feature. But not worth the frustrating experience.Iif you can afford the S24FE get that one. Much better processor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Warren, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you have any questions for us after reviewing this resource or if you would like any further assistance, let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone if you don't want to spend thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome the phone is good and works well really love the phone i was attended to very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ it. All my expectations were met. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The works very good a cheaper one.my mom likes it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice 5g phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very easy to use and the screen super clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed right away and warranty is a hastle.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone iteself was nice, but mine died (screen touch stopped responding) after 6 or 7 weeks which was just past the point where Best Buy makes any "promise" that things will work. Samsung has not been helpful with warranty, (hence the low review) so I basically just lost 350 bucks and then had to go buy another phone (same phone but on Swappa for MUCH cheaper). I used to think Swappa was risky, but knowing how hard it is to get a fix on warranty makes the double price at Best Buy seem not worth it.

    No, I would not recommend this to a friend