Customer Ratings & Reviews
- Model:
- SM-A366UZKAXAA
- SKU:
- 10732290
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent overall performance, praising its camera quality, battery life, and speed, along with its ease of use, appealing design, and reliable 5G connectivity. Many also appreciate its attractive color options and comprehensive features. Conversely, a few customers have noted minor drawbacks concerning its storage capacity, size, and RAM.
This summary was generated by AI based on customer reviews.
Barely Tolerable "Bridge Phone"
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning my Galaxy S20 Ultra for almost five years, it finally gave out. I wanted to hold off until the S26 comes out, so I picked up the Galaxy A36 as a temporary “bridge phone.” I’ve had it for about five months now, and honestly, it’s been rough. The phone constantly struggles to connect to both mobile data and Wi-Fi — sometimes it just drops service out of nowhere. It’s laggy when opening or switching between apps, and the fingerprint sensor is a complete gamble; half the time it doesn’t recognize any of my fingers at all. The camera quality is also way worse than I expected — grainy, slow to focus, and generally disappointing photos. I get that I went from a flagship to a base-model phone, but for something that costs around $400, these issues shouldn’t be this bad. At this point, I’m just hoping it holds together for another seven months until I can finally upgrade to the S26. If you’re reading reviews, take the five-star ones with a grain of salt — a lot of them are from people who’ve only had the phone for a week or two. Give it a few months and the issues really start to show.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Gavin, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Keep your Galaxy phone or tablet from slowing down with Device Care," "Samsung phone is not recognizing fingerprints," and "Galaxy phone or tablet camera does not focus on the subject" to address your concerns. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Decent but not as good as Iphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung /android overall has some learning curve... the camera is lacking compared to Apple. Occasionally the phone hangs up and gets buggy.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is very easy to use. I am enjoying it immensley.
I would recommend this to a friend Gift for mom best price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mobile in the price. The color is awesome and loved the look
I would recommend this to a friendNew phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is agod phone and works alot better than my old ohone
I would recommend this to a friendNot that bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price its actually a really good phone to buy software experience not that bad for a phone in that price range
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung A36 5G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for personal use . I don’t have an issue.
I would recommend this to a friend Great customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer seevice I received Erica the manager was outstanding. She listened to what was going on and was able to solve the situation
I would recommend this to a friendCell phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time in best buy. My for sure go to store for my shopping. I am still excited i purchased my first cell phone since cell phone came out. Crazy right?
I would recommend this to a friendsamsung galaxy A36
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
I would recommend this to a friendNew Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! Excellent staff at the Brookpark store in Ohio!
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone and I love it. Would recommended it to everyone.
I would recommend this to a friendGifted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for a family member and they are really happy about it. Just what they needed
I would recommend this to a friendGood Busines
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly & courtesy all the way. That’s a great place to do business. They were very helpful & polite!
I would recommend this to a friendI love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone to update me . I love it!!!!! I got it at best buy because they are the best!!!!
I would recommend this to a friendGreat phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its better than i expected looks alot similar to the s24plus and s24 fe only difference is the cameras. But for a person that only uses the phone for calls, text and emails its not bad at all
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good phone to have. No complaints so far. Phone has been working fine.
I would recommend this to a friendGreat for Affordable Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got open box excellent condition. Everything fine so far. I buy phones then use less expensive service. This affordable A36 does the job. Battery doesn’t last as long as new A35.
I would recommend this to a friendMy Galaxy A36 5G review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far is very similar to the Nokia model I had that was cheaper. I paid around $350, and is kind of sluggish, maybe because my provider is MetroPCS? Not sure. I still need to compare the quality of pictures. Also, it bothers me that the Samsung system tries to take over how the apps should behave as opposed to Google settings. Probably I need to get more familiar with the phone. I ordered the model online because they didn't have it in the store plus the two gentlemen Selling the phones were not that interested in selling....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations EdgarP, thanks for taking the time to share your sentiments with us about the Samsung Galaxy A36 5G. We value your feedback as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Easy to set up. Great camera picture editing is very easy and easy AI assistance.
I would recommend this to a friend