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Customer Ratings & Reviews

$440.26

Customer reviews

Rating 4.6 out of 5 stars with 586 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, camera quality, battery life, and speed very positively. They also appreciate its ease of use, attractive design, and reliable connectivity, with specific praise for the lavender color. However, some customers have expressed minor concerns about its storage capacity, physical size, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-585 of 585 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a better price. Everything worked just fine without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very nice. Store staff ivs very friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big phone, lots of bloatware - NO HEADPHONE JACK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. An overpriced budget smartphone that gets the job done. True to Samsung, it's average in every way, though you can see it struggling to impress with pointless features that no one asked for. AND BRING BACK THE HEADPHONE JACK. Not everyone wants brain cancer from using wireless ear buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Anya, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. As we strive to remain innovative, we continue to make improvements on the design and functionality of our product line. The advertised Galaxy A36 5G features a USB-C port for charging and audio output, requiring either Bluetooth headphones or a USB-C adapter to use wired headphones. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. We're happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    It's an ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. I previously had an A56 and wanted to upgrade. It has frozen up on me a couple of times when I had more than one app opened. I'm not sure what the issue is but the phone went black and took forever to get it to work again. I had to take the sim card out and force a restart. I wish I'd stuck with what I had because this phone was expensive and isn't much different than what I had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations StephanieF, thanks for taking the opportunity to review your experience using the Samsung Galaxy A36 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Poor performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's usable but when 2025 phone unable to smoothly play YouTube video in 1024p60fps it is a joke

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AlanR, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clear your app's cache, then make sure your app is updated before restarting your phone. Also ensure that your device has the updated software installed. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung