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Customer reviews

Rating 4.6 out of 5 stars with 559 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 559 reviews
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always have nice picture Eze to manipulate Charge willi fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a family member and they are really happy about it. Just what they needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer seevice I received Erica the manager was outstanding. She listened to what was going on and was able to solve the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone to have. No complaints so far. Phone has been working fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Tolerable "Bridge Phone"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my Galaxy S20 Ultra for almost five years, it finally gave out. I wanted to hold off until the S26 comes out, so I picked up the Galaxy A36 as a temporary “bridge phone.” I’ve had it for about five months now, and honestly, it’s been rough. The phone constantly struggles to connect to both mobile data and Wi-Fi — sometimes it just drops service out of nowhere. It’s laggy when opening or switching between apps, and the fingerprint sensor is a complete gamble; half the time it doesn’t recognize any of my fingers at all. The camera quality is also way worse than I expected — grainy, slow to focus, and generally disappointing photos. I get that I went from a flagship to a base-model phone, but for something that costs around $400, these issues shouldn’t be this bad. At this point, I’m just hoping it holds together for another seven months until I can finally upgrade to the S26. If you’re reading reviews, take the five-star ones with a grain of salt — a lot of them are from people who’ve only had the phone for a week or two. Give it a few months and the issues really start to show.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Gavin, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Keep your Galaxy phone or tablet from slowing down with Device Care," "Samsung phone is not recognizing fingerprints," and "Galaxy phone or tablet camera does not focus on the subject" to address your concerns. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time in best buy. My for sure go to store for my shopping. I am still excited i purchased my first cell phone since cell phone came out. Crazy right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Busines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly & courtesy all the way. That’s a great place to do business. They were very helpful & polite!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just a little slow for a 2025 phone chip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to update me . I love it!!!!! I got it at best buy because they are the best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price in good telephone Good atención in store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blue Shirts need some help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes the phone except for one feature that is missing. It did take almost 90 minutes to transfer her "stuff" to the new phone AND we were told that the phone was capable of charging wirelessly- which it is not. That was kind of a big miss

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good qualify, lovely features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its camera quality , one is able to use it in different ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, got what i paid for when i ordered the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone a36

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent but I didn't like 6 gig ram . It does some ai like circle to search and translate but I didn't like cameras as well as the 9a pixel and also the plastic frame . It has 120 hertz and does most things ok just I find better value for 100 more herti.g the pixel 9a that has more features an better ai and cameras and build quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AnthonyJ, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A36. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding the performance, durability, or functionality of your Galaxy A36, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Wifes phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I would recommend this phone to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to set up. Great camera picture editing is very easy and easy AI assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good cell phone it’s not the best. But it’s useful for some people starting to use cellular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. I am enjoying it immensley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its durable and my husband loves it. Totally recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for mom best price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile in the price. The color is awesome and loved the look

    I would recommend this to a friend