Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A36 5G 128GB (Unlocked) for its camera quality and overall performance. Many appreciate the phone's design, battery life, and included features. Users also find the phone easy to use and intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 299 reviews
  • Rated 5 out of 5 stars

    Good cell phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has signal coverage and quality despite being a Samsung mid-range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone so far a little slow when c couple of itmes are running but overall a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff & great price. Wife was very happy with gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A36

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Awesome phone. Only $299, I've spent more and received less with other cell phone purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great samsung a36 5g worth every penny

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung a36 5g beautiful screen great camera runs smoothly.and the battery lasts me all day untill i go to bed i highly recommended samsung the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..affordable and secure.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone, it works. I didn't need anything fancy, so this meets my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product man. It’s a good price for what for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one with high stability battery,I really enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. My daughter just loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung-Galaxy A36

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the phone. I am not so pleased with my credit card, which offered ninety dollars back if purchased, but not until after the purchase. Sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain, great quality. Would by again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ohone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it was a upgrade from an old Galaxy S7 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone especially for the value. Can't beat the price. It is just what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is very dissatisfied with the sales representative his name is Adrian,that sold me the A36. That was not the phone we went into Best Buy to purchase. We wanted to purchase SM A166U. The Adrian told us he didn’t have that phone in the Store and none of the Best Buy stores in the area had that phone , he proceeded to take us to the most expensive android phone. then the Adrian told us that he normally doesn’t help set up a phone. But he was willing to do as a favor. He down load the icons. Two days later I tried to down load emails.I was not able.I went back to Newnan GA Best Buy where my husband and I purchased the new phone. We had an appointment with the Geek squad. I have worked with this member of the geek squad several times. she was unable to get my emails on the cell phone.I asked to speak with the Store manager. She said that it’s not Best Buy‘s problem. It was an app problem. I told her that it didn’t matter to me. Who’s problem it was, but I needed to be able to get my emails off my cell phone and I had just spent $356 so I told her I wanted to get my money back the floor manager, then started started a return receipt, giving me what I would get back $277. I paid.$356.77 cents and I want all of my money back, which included the casing for the cell phone the screen protector for the cell phone and a service plan. The floor manager, then proceeded to piece meal the return and I had a pencil and paper. I have those receipts, as I said, it was in peace meal. I showed him that that still doesn’t line up with everything that I purchased for the phone and accessories, so then he would say oh I forgot to do this. Oh I forgot to do that so it was absolutely ridiculous. I believe I’m still owed I believe $27. And I requested to get my 25 REWARDS back.I was told no because unable to return full amount. I believe I have had problems ever since my purchase. I believe I had been hacked. I have had several times someone is trying to get into my different accounts. I actually have documentation where I took a picture from my camera on my new phone. Trying to get into my Apple account, other accounts etc. but I have a two stage verification process and I got a notice. I purchased a new phone from another location not a Best Buy when I when into sittings, The A36 still appeared in my new cell phone. Also in my new phone that I purchased from a different store had an email that I did not recognize we removed that email a couple of times and I just kept reappearing. I’ve changed my password several times because I don’t feel that it’s completely secure. I did purchase Norton before this last cell phone from Best Buy I’m very thankful for that . I will never buy from the Newnan Georgia Best Buy store ever again. I chose a one star because there wasn’t an option for zero.I would never recommend Newnan, Georgia Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A36 5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for personal use . I don’t have an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall okay, nothing is so special or problematic issue. Other mobile might be similar with low price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MomarP, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best Buy - Reasonable Price - Unlocked Samsung mob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked mobile phone for reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst one not good for daily use and it won’t work without struc

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A beautiful but very slow smartphone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter, she liked the look of it, but after a few days of use it became clear that the processor was not powerful enough. It's constantly lagging and slow, meaning it works slowly. We had to return it because it was unusable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Aliba, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung