Customer Ratings & Reviews
- Model:
- SM-A366ULGAXAA
- SKU:
- 6617873
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Galaxy A36 5G 128GB (Unlocked) for its camera quality and overall performance. Many appreciate the phone's design, battery life, and included features. Users also find the phone easy to use and intuitive.
This summary was generated by AI based on customer reviews.
A beautiful but very slow smartphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter, she liked the look of it, but after a few days of use it became clear that the processor was not powerful enough. It's constantly lagging and slow, meaning it works slowly. We had to return it because it was unusable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Aliba, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
I would avoid this store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my two precious trips, this is the worst retail store experience. There are about 10 salespeople/customer service lingering around, doing nothin; not offering help. And the customer service reps aren't knowledgeable. I was so lucky this last visit to talk to a representative that know her technology and your products. I should have got her name to praise he.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price in good telephone Good atención in store
I would recommend this to a friendGood budget option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price. But is a bit laggy. Would recommend though
I would recommend this to a friendBest Buy is not "best"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has about 1/2 dozen issues; i wouldnt recommend it. Best Buy did not give the trade in value as oromused fot my Apple i- phone. When I remarked that the $135 promised ( shoukd have been cl8se to $1K) wasnt on the receipt, I was told it would be " added last" When I looked at the receipt back home, the credit was never spplued. Best Buy will be tecueving a noyice from small claim court to sppear in front of a judge and I will bring asigned witness statement regarding the commitment for credit not probided ( no lawyers allowed. Last time I went to court ( snd won) the wzit was 2 hours It was intetesting, was ableto learn how
No, I would not recommend this to a friendSorry I stuck with A series and Cricket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much better than A32, not all apps can transfer (Allstate, Fish Solitaire, ).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there NancyL, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We value your feedback as we strive to improve the functionality and performance of our product line. The Samsung Smart Switch app transfers compatible apps and data, but some apps may need to be re-installed or manually backed up. To transfer as much as possible, use Smart Switch to select all data, ensure you have enough storage space, and be prepared to log in to apps and re-install others manually from the Google Play Store. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra
Basic phone, scyt cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic smart phone that has a HORRIBLE camera. Just buy a refurbished S22 or newer. You'll be happier with that instead.
No, I would not recommend this to a friendLooks good, working bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish, i have not bought it. It's in navigation, very slow sensor when rotate screen, click multiple time on screen when use YouTube then it will work. Even it's new phone not battery timing isn't good. Slow while play game like pubg. The only thing I like is look and style of phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShakeelN, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A36. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took 2 2 phones to get to a working one. And am having some issues with it after the return window is closed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AlexandraS, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A36 5G. We appreciate your thoughts as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thanks for being a cherished Samsung customer. - Debra
Good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. No issues. Sometimes i need to press harder the touch screen. I dont know why
I would recommend this to a friendBrand response from Samsung
Posted .Aloha PalomadG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Poorly managed offering of credit card
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's more than 15 days. I was offered to buy this product using best buy credit card and I agreed and bought. But still ai don't have any information about the card, payment, statement, no email etc. I am afraid I miss the credit card payment because I can not track it. Eventually it will affect my credit history and credit score. Poorly managed offering of credit card.
No, I would not recommend this to a friendNot a good phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People can not hear me. Phone might have a microphone problem. I have to put the back side on my hear to be able to hear when talking to someone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha NerlandeD, thank you for taking the time to share your feedback with us about the Samsung Galaxy A36 5G. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturer defects in materials and workmanship. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance by contacting Support. Thanks for being a faithful Samsung customer. - Debra
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the phone it is very basic and has too many glitches
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working in less than 3 weeks and would not turn on or charge. I will be returning for a different series.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GORDONE, thank you for reaching out to share your experience with using the Samsung Galaxy A36 5G with us. We appreciate your candor as we seek to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" and "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your device. If you have any questions after reviewing the resources shared, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Overall performance, Screen size
the best for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good phone, works fast, big screen, beautiful, nice to hold in hands
I would recommend this to a friend - Pros mentioned:Overall performance
Good phone for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone with a better price. Everything worked just fine without breaking the bank.
I would recommend this to a friend - Pros mentioned:Overall performance
Get this phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a samsung finatic. These phones are awesome and not super expensive. They offer the same qualities as the galaxy but not thousands of dollars. This phone is perfect!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great phone foe the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything a phone should. Coming from a s24 ultra as my previous phone but even so i have no complaints. Dont really notice enough of a difference to matter other than the camera.
I would recommend this to a friend It's an ok phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone. I previously had an A56 and wanted to upgrade. It has frozen up on me a couple of times when I had more than one app opened. I'm not sure what the issue is but the phone went black and took forever to get it to work again. I had to take the sim card out and force a restart. I wish I'd stuck with what I had because this phone was expensive and isn't much different than what I had.
I would recommend this to a friendPoor performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's usable but when 2025 phone unable to smoothly play YouTube video in 1024p60fps it is a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha AlanR, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clear your app's cache, then make sure your app is updated before restarting your phone. Also ensure that your device has the updated software installed. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra