Customer Ratings & Reviews
- Model:
- SM-A366ULGAXAA
- SKU:
- 6617873
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy A36 5G's overall performance, camera quality, and battery life. Many appreciate its speed, ease of use, and the beautiful lavender color option. Some customers feel the storage capacity and size could be improved, while others have concerns about the RAM.
This summary was generated by AI based on customer reviews.
Below Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "AI" push in the software is annoying. Theres no audio jack port and its not realible for use with Square. For a smart phone its ability to do things is mid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShadoCadink, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. The Galaxy A36 5G utilizes a USB Type-C ear jack for your listening pleasure. Without having more information available regarding what you may be experiencing with your device and/or features and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device, please do not hesitate to contact Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
AI is the worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new AI and we should be able to choose. Who owns the pone me or them. It Is very difficult for Seniors to do all this . So I hate it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MargoM, thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A36 5G. You can turn off most AI features on the Galaxy A36 5G by individually disabling them in settings, though there is no single master switch. Go to Settings > Galaxy AI to toggle off features like Photo Assist or Writing Assist. For Google-specific AI, navigate to Settings > Google > Search, Assistant & Voice to disable Gemini. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not vad but we wanted to be able to take good sunset pictures we told them that's what we wanted said it does should've bought next 2 model up samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey RickyT, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any probing questions, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra
Never buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst one not good for daily use and it won’t work without struc
No, I would not recommend this to a friendBest Buy - Reasonable Price - Unlocked Samsung mob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unlocked mobile phone for reasonable price.
I would recommend this to a friendGood budget option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price. But is a bit laggy. Would recommend though
I would recommend this to a friendSlooooow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is junk. It's slow, overheats, and does everything but what you're trying to do. The speech to text is garbage. It writes what I said and then changes it to nonsense right in front of me. Absolute waste of $400. Samsung and Best Buy should be ashamed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MadatDJI, thank you for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A36 5G. Your constructive feedback allows us to make improvements on our devices to better align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Keep your Galaxy device at its normal operating temperature" to help resolve what you have described to be experiencing. If talk-to-text is not working properly on your Galaxy A36 5G, it is likely due to an incorrect setting, as the device supports both Samsung and Google voice input. To improve accuracy, ensure you have enabled voice typing in your device settings and consider switching to Voice Typing for better results. If it is still poor after doing so, please try clearing the cache for the keyboard app in Settings > Apps > Samsung Keyboard > Storage > Clear Cache. Let us know if you would like further assistance afterward by contacting Support at your earliest convenience. Thank you for choosing Samsung! - Debra
Poor service and expertise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the cell phone expert for a cell phone which would work with a 2026 Honda CR V and bought their recommendation. The Honda dealership could not make cell phone work. When I returned it to buy the A36 I was charged a return fee. When I was sold the A36 I had to return to buy a charger which was not included. So disappointed with the lack of expertise and ownership of their recommendations.
No, I would not recommend this to a friend- Cons mentioned:Size
Dont get this phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this phone because my Samsung 22 stopped working. it doesn't function as well. I am not happy with this phone its too large compared to the 22. My kids make fun of it and call it 'Mommy's tablet!'
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cutiee22, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we continue to make improvements with the functionality and performance of our product line. We would love nothing more than to be able to assist you with what you may be experiencing with your device but without having more details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a cherished Samsung customer. - Debra
Kids phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how an adult uses this phone. For a kid, is perfect
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Yulin, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We understand your frustration when it comes to learning how to use your new device. We currently have a plethora of resources available to help assist with any learning curve that may exist. We offer device manuals, software updates, interactive simulators, and video tutorials online that highlight your device and its features. Feel free to check those resources out when you can. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a staunch Samsung customer. - Debra
Reliable in Calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a calling phone. Other than that its pretty slow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Zarrar, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
A beautiful but very slow smartphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter, she liked the look of it, but after a few days of use it became clear that the processor was not powerful enough. It's constantly lagging and slow, meaning it works slowly. We had to return it because it was unusable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Aliba, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall okay, nothing is so special or problematic issue. Other mobile might be similar with low price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey MomarP, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
I would avoid this store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my two precious trips, this is the worst retail store experience. There are about 10 salespeople/customer service lingering around, doing nothin; not offering help. And the customer service reps aren't knowledgeable. I was so lucky this last visit to talk to a representative that know her technology and your products. I should have got her name to praise he.
No, I would not recommend this to a friendSorry I stuck with A series and Cricket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much better than A32, not all apps can transfer (Allstate, Fish Solitaire, ).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there NancyL, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We value your feedback as we strive to improve the functionality and performance of our product line. The Samsung Smart Switch app transfers compatible apps and data, but some apps may need to be re-installed or manually backed up. To transfer as much as possible, use Smart Switch to select all data, ensure you have enough storage space, and be prepared to log in to apps and re-install others manually from the Google Play Store. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra
Best Buy is not "best"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has about 1/2 dozen issues; i wouldnt recommend it. Best Buy did not give the trade in value as oromused fot my Apple i- phone. When I remarked that the $135 promised ( shoukd have been cl8se to $1K) wasnt on the receipt, I was told it would be " added last" When I looked at the receipt back home, the credit was never spplued. Best Buy will be tecueving a noyice from small claim court to sppear in front of a judge and I will bring asigned witness statement regarding the commitment for credit not probided ( no lawyers allowed. Last time I went to court ( snd won) the wzit was 2 hours It was intetesting, was ableto learn how
No, I would not recommend this to a friendLooks good, working bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish, i have not bought it. It's in navigation, very slow sensor when rotate screen, click multiple time on screen when use YouTube then it will work. Even it's new phone not battery timing isn't good. Slow while play game like pubg. The only thing I like is look and style of phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShakeelN, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A36. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Do not buy!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone, just had the time to go to phone store and get it transferred over. Not sure whats wrong with it but a lot of people it doesnt allow me to text. Phone company spent 2 hours tying to figure it out and cant. Snd to late to return what a waste of money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day VickyC, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. If your Galaxy A36 5G won't text certain people, first check your blocked list, then clear the cache/data for your messaging app, reset network settings, and ensure RCS are toggled off/on for those contacts. Check out, "Call and text messages blocking issues with Galaxy phone" to help resolve what you've described to be experiencing with your text messaging feature. If you would like any further assistance afterward, do not hesitate to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being an unwavering Samsung customer. - Debra
Nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nightmare. At the store they could only give me a store gift card as refund telling me to contact the customer service. The customer service, after 5 calls and 6 chats told me that the only way to get refunded to my original payment method is to go to the store. As today, I still could not get my money back.
No, I would not recommend this to a friendBasic phone, scyt cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic smart phone that has a HORRIBLE camera. Just buy a refurbished S22 or newer. You'll be happier with that instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Dann, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your feedback as we continue to make improvements on the functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your camera quality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thanks for choosing Samsung! - Debra