Customer Ratings & Reviews
- Model:
- SM-A366ULGAXAA
- SKU:
- 6617873
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent overall performance, good camera quality, and reliable battery life. They also appreciate its speed, ease of use, appealing design, and fast 5G connectivity. However, some customers express concerns regarding its limited storage capacity and RAM, and find its size a little larger than expected.
This summary was generated by AI based on customer reviews.
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone so far a little slow when c couple of itmes are running but overall a good phone
I would recommend this to a friendValue for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My MIL has been using it efficiently; user-friendly
I would recommend this to a friendCan't use wireless charger. Battery quality ?.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't used wireless charger. And the sales guys not telling customers. What's goods and bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy HaiT, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You're correct! The Samsung Galaxy A36 5G does not support wireless charging, however, it supports fast wired charging up to 45W for its 5,000mAh battery. If you have any questions or if you'd like to share additional feedback with us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good..affordable and secure.......................
I would recommend this to a friendA36 5G
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Just a little slow toboull up apps etc.
I would recommend this to a friendphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to learn as the S20, but it is ok for the price.
I would recommend this to a friendPhone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one with high stability battery,I really enjoy
I would recommend this to a friendGreat phone at a Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at a great price. My daughter just loves it.
I would recommend this to a friendLearning Experiance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate changing phones- still trying to find the same features I had on my previous model. It does do what was intended. A bit of an issue transferring over.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BeatriceR, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to a new device can come with a bit of a learning curve. Have no worries! We have a plethora of resources in place to make that transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please do not hesitate to let us know after checking out the abundance of resources we have available, if you have any questions for us or if you would like any further assistance by reaching out to Support. Thanks for being a staunch Samsung customer. - Debra
Never buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst one not good for daily use and it won’t work without struc
No, I would not recommend this to a friendBest Buy - Reasonable Price - Unlocked Samsung mob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unlocked mobile phone for reasonable price.
I would recommend this to a friendBelow Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "AI" push in the software is annoying. Theres no audio jack port and its not realible for use with Square. For a smart phone its ability to do things is mid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShadoCadink, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. The Galaxy A36 5G utilizes a USB Type-C ear jack for your listening pleasure. Without having more information available regarding what you may be experiencing with your device and/or features and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device, please do not hesitate to contact Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
Pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not vad but we wanted to be able to take good sunset pictures we told them that's what we wanted said it does should've bought next 2 model up samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey RickyT, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any probing questions, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra
Good budget option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price. But is a bit laggy. Would recommend though
I would recommend this to a friendAI is the worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new AI and we should be able to choose. Who owns the pone me or them. It Is very difficult for Seniors to do all this . So I hate it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MargoM, thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A36 5G. You can turn off most AI features on the Galaxy A36 5G by individually disabling them in settings, though there is no single master switch. Go to Settings > Galaxy AI to toggle off features like Photo Assist or Writing Assist. For Google-specific AI, navigate to Settings > Google > Search, Assistant & Voice to disable Gemini. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
A beautiful but very slow smartphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter, she liked the look of it, but after a few days of use it became clear that the processor was not powerful enough. It's constantly lagging and slow, meaning it works slowly. We had to return it because it was unusable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Aliba, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Size
Dont get this phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this phone because my Samsung 22 stopped working. it doesn't function as well. I am not happy with this phone its too large compared to the 22. My kids make fun of it and call it 'Mommy's tablet!'
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cutiee22, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we continue to make improvements with the functionality and performance of our product line. We would love nothing more than to be able to assist you with what you may be experiencing with your device but without having more details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a cherished Samsung customer. - Debra
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall okay, nothing is so special or problematic issue. Other mobile might be similar with low price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey MomarP, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
I would avoid this store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my two precious trips, this is the worst retail store experience. There are about 10 salespeople/customer service lingering around, doing nothin; not offering help. And the customer service reps aren't knowledgeable. I was so lucky this last visit to talk to a representative that know her technology and your products. I should have got her name to praise he.
No, I would not recommend this to a friendPoor service and expertise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the cell phone expert for a cell phone which would work with a 2026 Honda CR V and bought their recommendation. The Honda dealership could not make cell phone work. When I returned it to buy the A36 I was charged a return fee. When I was sold the A36 I had to return to buy a charger which was not included. So disappointed with the lack of expertise and ownership of their recommendations.
No, I would not recommend this to a friend