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Customer reviews

Rating 4.6 out of 5 stars with 582 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy A36 5G's overall performance, camera quality, and battery life. Many appreciate its speed, ease of use, and the beautiful lavender color option. Some customers feel the storage capacity and size could be improved, while others have concerns about the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-582 of 582 reviews
  • Rated 3 out of 5 stars

    It's an ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. I previously had an A56 and wanted to upgrade. It has frozen up on me a couple of times when I had more than one app opened. I'm not sure what the issue is but the phone went black and took forever to get it to work again. I had to take the sim card out and force a restart. I wish I'd stuck with what I had because this phone was expensive and isn't much different than what I had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations StephanieF, thanks for taking the opportunity to review your experience using the Samsung Galaxy A36 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Poor performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's usable but when 2025 phone unable to smoothly play YouTube video in 1024p60fps it is a joke

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AlanR, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clear your app's cache, then make sure your app is updated before restarting your phone. Also ensure that your device has the updated software installed. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung