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Customer Ratings & Reviews

$349.97
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Comp. Value: $449.97

Customer reviews

Rating 4.6 out of 5 stars with 483 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 483 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to update me . I love it!!!!! I got it at best buy because they are the best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer seevice I received Erica the manager was outstanding. She listened to what was going on and was able to solve the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to set up. Great camera picture editing is very easy and easy AI assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly smaller screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok. For those interested, Screen is slightly smaller than a Motorola Moto G Pure (I compared side-by-side).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great early mother’s Day present really love the color and quality and speed of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time in best buy. My for sure go to store for my shopping. I am still excited i purchased my first cell phone since cell phone came out. Crazy right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a friend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade from a s8. Best friend loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First buys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase at Best Buy and I honestly don't regret it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Tolerable "Bridge Phone"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my Galaxy S20 Ultra for almost five years, it finally gave out. I wanted to hold off until the S26 comes out, so I picked up the Galaxy A36 as a temporary “bridge phone.” I’ve had it for about five months now, and honestly, it’s been rough. The phone constantly struggles to connect to both mobile data and Wi-Fi — sometimes it just drops service out of nowhere. It’s laggy when opening or switching between apps, and the fingerprint sensor is a complete gamble; half the time it doesn’t recognize any of my fingers at all. The camera quality is also way worse than I expected — grainy, slow to focus, and generally disappointing photos. I get that I went from a flagship to a base-model phone, but for something that costs around $400, these issues shouldn’t be this bad. At this point, I’m just hoping it holds together for another seven months until I can finally upgrade to the S26. If you’re reading reviews, take the five-star ones with a grain of salt — a lot of them are from people who’ve only had the phone for a week or two. Give it a few months and the issues really start to show.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Gavin, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Keep your Galaxy phone or tablet from slowing down with Device Care," "Samsung phone is not recognizing fingerprints," and "Galaxy phone or tablet camera does not focus on the subject" to address your concerns. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung A36

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats what i need Simple and Attractive and trust samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with this phone. It was easy to import everything from my old phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to hurt your bank account and switch phones often, this is a good option to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel were great and knowledgeable helped with explaining operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on black Friday for my mother and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera quality on this phone. The color is really cute as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Хороший телефон

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    хороший телефон, заказал, забрал в тот же день в магазине

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and daily usage. Fast and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully satisfied with the products . I got really a good deal from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your helping me with the purchase Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints this phone is better than the google pixel 8

    I would recommend this to a friend