Customer Ratings & Reviews
- Model:
- SM-A526UZKATMB
- SKU:
- 11113025
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Best Buy is not "best"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has about 1/2 dozen issues; i wouldnt recommend it. Best Buy did not give the trade in value as oromused fot my Apple i- phone. When I remarked that the $135 promised ( shoukd have been cl8se to $1K) wasnt on the receipt, I was told it would be " added last" When I looked at the receipt back home, the credit was never spplued. Best Buy will be tecueving a noyice from small claim court to sppear in front of a judge and I will bring asigned witness statement regarding the commitment for credit not probided ( no lawyers allowed. Last time I went to court ( snd won) the wzit was 2 hours It was intetesting, was ableto learn how
No, I would not recommend this to a friendLooks good, working bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish, i have not bought it. It's in navigation, very slow sensor when rotate screen, click multiple time on screen when use YouTube then it will work. Even it's new phone not battery timing isn't good. Slow while play game like pubg. The only thing I like is look and style of phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShakeelN, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A36. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Basic phone, scyt cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic smart phone that has a HORRIBLE camera. Just buy a refurbished S22 or newer. You'll be happier with that instead.
No, I would not recommend this to a friendDo not buy!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone, just had the time to go to phone store and get it transferred over. Not sure whats wrong with it but a lot of people it doesnt allow me to text. Phone company spent 2 hours tying to figure it out and cant. Snd to late to return what a waste of money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day VickyC, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. If your Galaxy A36 5G won't text certain people, first check your blocked list, then clear the cache/data for your messaging app, reset network settings, and ensure RCS are toggled off/on for those contacts. Check out, "Call and text messages blocking issues with Galaxy phone" to help resolve what you've described to be experiencing with your text messaging feature. If you would like any further assistance afterward, do not hesitate to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being an unwavering Samsung customer. - Debra
Nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nightmare. At the store they could only give me a store gift card as refund telling me to contact the customer service. The customer service, after 5 calls and 6 chats told me that the only way to get refunded to my original payment method is to go to the store. As today, I still could not get my money back.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took 2 2 phones to get to a working one. And am having some issues with it after the return window is closed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AlexandraS, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A36 5G. We appreciate your thoughts as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thanks for being a cherished Samsung customer. - Debra
Good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. No issues. Sometimes i need to press harder the touch screen. I dont know why
I would recommend this to a friendBrand response from Samsung
Posted .Aloha PalomadG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Poorly managed offering of credit card
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's more than 15 days. I was offered to buy this product using best buy credit card and I agreed and bought. But still ai don't have any information about the card, payment, statement, no email etc. I am afraid I miss the credit card payment because I can not track it. Eventually it will affect my credit history and credit score. Poorly managed offering of credit card.
No, I would not recommend this to a friendBusget ohone wirh big problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint id fails. Period. No matter whose finger. Face works when it wants to. Camera likes to randomly crash. And that is just the first day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ShadRax, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your constructive input as we make improvements our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to review, "Samsung phone is not recognizing fingerprints," "Unable to unlock Galaxy phone or tablet's screen," and "Issues with Camera app on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Not a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this, definitely a step back from the note series that im used to using.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Comicdude, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A36 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support for assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Not a good phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People can not hear me. Phone might have a microphone problem. I have to put the back side on my hear to be able to hear when talking to someone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha NerlandeD, thank you for taking the time to share your feedback with us about the Samsung Galaxy A36 5G. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturer defects in materials and workmanship. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance by contacting Support. Thanks for being a faithful Samsung customer. - Debra
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow processor junk phone all around I would not recommend this phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there wiCkedcloWn, thank you for providing us with detailed feedback regarding your experience with using the Samsung Galaxy A36 5G. We strive to provide our customers with exceptional experiences and quality products. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to review, " Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the phone it is very basic and has too many glitches
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working in less than 3 weeks and would not turn on or charge. I will be returning for a different series.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GORDONE, thank you for reaching out to share your experience with using the Samsung Galaxy A36 5G with us. We appreciate your candor as we seek to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" and "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your device. If you have any questions after reviewing the resources shared, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
the best for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good phone, works fast, big screen, beautiful, nice to hold in hands
I would recommend this to a friendSamsung Galaxy phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone as a second phone and great price. Highly recommend.
I would recommend this to a friendGreat phone foe the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything a phone should. Coming from a s24 ultra as my previous phone but even so i have no complaints. Dont really notice enough of a difference to matter other than the camera.
I would recommend this to a friendGet this phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a samsung finatic. These phones are awesome and not super expensive. They offer the same qualities as the galaxy but not thousands of dollars. This phone is perfect!!!
I would recommend this to a friendGood phone for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone with a better price. Everything worked just fine without breaking the bank.
I would recommend this to a friendSunsung A36
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cellphone. And is a gift for my sister birthday.
I would recommend this to a friend