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Customer reviews

Rating 4.6 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, high-quality camera, and reliable battery life of this device. Users also frequently praise its impressive speed, intuitive ease of use, and sleek, modern design. While the majority of feedback is positive, some individuals noted concerns regarding the storage capacity and the physical size of the phone. Overall, the device is well-regarded for its functional features and aesthetic appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 615 reviews
  • Rated 5 out of 5 stars

    Employees Rule!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome store personal 2 thumbs up. Haven't had a positive experience in a store as much as my trip to Best Buy in Winter Garden, Fl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent phone! I had a samsung previously, so that is why I was interested in getting another. Transfer of data was seemless and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. I am enjoying it immensley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Thanks to the repwho giided me thru the purchase. Keep up the good work! You folks are aweso.e!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for mom best price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile in the price. The color is awesome and loved the look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Cyrus at this store! Phone meets my needs. Would purchase phone at this store if needed again. It was more the service, than the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung A36 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for personal use . I don’t have an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara's Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at Best Buy, it was a little confusing at first, but once I understood how it all came together, it was a very easy transaction. Love my New Phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Tolerable "Bridge Phone"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my Galaxy S20 Ultra for almost five years, it finally gave out. I wanted to hold off until the S26 comes out, so I picked up the Galaxy A36 as a temporary “bridge phone.” I’ve had it for about five months now, and honestly, it’s been rough. The phone constantly struggles to connect to both mobile data and Wi-Fi — sometimes it just drops service out of nowhere. It’s laggy when opening or switching between apps, and the fingerprint sensor is a complete gamble; half the time it doesn’t recognize any of my fingers at all. The camera quality is also way worse than I expected — grainy, slow to focus, and generally disappointing photos. I get that I went from a flagship to a base-model phone, but for something that costs around $400, these issues shouldn’t be this bad. At this point, I’m just hoping it holds together for another seven months until I can finally upgrade to the S26. If you’re reading reviews, take the five-star ones with a grain of salt — a lot of them are from people who’ve only had the phone for a week or two. Give it a few months and the issues really start to show.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Gavin, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Keep your Galaxy phone or tablet from slowing down with Device Care," "Samsung phone is not recognizing fingerprints," and "Galaxy phone or tablet camera does not focus on the subject" to address your concerns. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, it fulfills everything she needs to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it has a great battery life and so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A36

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I bought it for loves it! I have not upgraded yet, but I may later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its better than i expected looks alot similar to the s24plus and s24 fe only difference is the cameras. But for a person that only uses the phone for calls, text and emails its not bad at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but not as good as Iphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung /android overall has some learning curve... the camera is lacking compared to Apple. Occasionally the phone hangs up and gets buggy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not that bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price its actually a really good phone to buy software experience not that bad for a phone in that price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time in best buy. My for sure go to store for my shopping. I am still excited i purchased my first cell phone since cell phone came out. Crazy right?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece. This is the phone she picked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer seevice I received Erica the manager was outstanding. She listened to what was going on and was able to solve the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is agod phone and works alot better than my old ohone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Affordable Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box excellent condition. Everything fine so far. I buy phones then use less expensive service. This affordable A36 does the job. Battery doesn’t last as long as new A35.

    I would recommend this to a friend