Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$349.97
Save $100
Comp. Value: $449.97

Customer reviews

Rating 4.6 out of 5 stars with 483 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-483 of 483 reviews
  • Rated 3 out of 5 stars

    Big phone, lots of bloatware - NO HEADPHONE JACK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. An overpriced budget smartphone that gets the job done. True to Samsung, it's average in every way, though you can see it struggling to impress with pointless features that no one asked for. AND BRING BACK THE HEADPHONE JACK. Not everyone wants brain cancer from using wireless ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. I previously had an A56 and wanted to upgrade. It has frozen up on me a couple of times when I had more than one app opened. I'm not sure what the issue is but the phone went black and took forever to get it to work again. I had to take the sim card out and force a restart. I wish I'd stuck with what I had because this phone was expensive and isn't much different than what I had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's usable but when 2025 phone unable to smoothly play YouTube video in 1024p60fps it is a joke

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AlanR, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A36. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clear your app's cache, then make sure your app is updated before restarting your phone. Also ensure that your device has the updated software installed. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung