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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 615 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, high-quality camera, and reliable battery life of this device. Users also frequently praise its impressive speed, intuitive ease of use, and sleek, modern design. While the majority of feedback is positive, some individuals noted concerns regarding the storage capacity and the physical size of the phone. Overall, the device is well-regarded for its functional features and aesthetic appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 615 reviews
  • Rated 4 out of 5 stars

    Samsung-Galaxy A36

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the phone. I am not so pleased with my credit card, which offered ninety dollars back if purchased, but not until after the purchase. Sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Excellent AI Features, nice phone for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product man. It’s a good price for what for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff & great price. Wife was very happy with gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone so far a little slow when c couple of itmes are running but overall a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MIL has been using it efficiently; user-friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..affordable and secure.......................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't use wireless charger. Battery quality ?.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't used wireless charger. And the sales guys not telling customers. What's goods and bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy HaiT, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You're correct! The Samsung Galaxy A36 5G does not support wireless charging, however, it supports fast wired charging up to 45W for its 5,000mAh battery. If you have any questions or if you'd like to share additional feedback with us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    A36 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Just a little slow toboull up apps etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to learn as the S20, but it is ok for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one with high stability battery,I really enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. My daughter just loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Learning Experiance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate changing phones- still trying to find the same features I had on my previous model. It does do what was intended. A bit of an issue transferring over.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BeatriceR, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to a new device can come with a bit of a learning curve. Have no worries! We have a plethora of resources in place to make that transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please do not hesitate to let us know after checking out the abundance of resources we have available, if you have any questions for us or if you would like any further assistance by reaching out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Never buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst one not good for daily use and it won’t work without struc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Reasonable Price - Unlocked Samsung mob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked mobile phone for reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Below Average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "AI" push in the software is annoying. Theres no audio jack port and its not realible for use with Square. For a smart phone its ability to do things is mid.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ShadoCadink, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A36 5G. The Galaxy A36 5G utilizes a USB Type-C ear jack for your listening pleasure. Without having more information available regarding what you may be experiencing with your device and/or features and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device, please do not hesitate to contact Support at your leisure. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not vad but we wanted to be able to take good sunset pictures we told them that's what we wanted said it does should've bought next 2 model up samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey RickyT, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any probing questions, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good budget option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. But is a bit laggy. Would recommend though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AI is the worst.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the new AI and we should be able to choose. Who owns the pone me or them. It Is very difficult for Seniors to do all this . So I hate it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MargoM, thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A36 5G. You can turn off most AI features on the Galaxy A36 5G by individually disabling them in settings, though there is no single master switch. Go to Settings > Galaxy AI to toggle off features like Photo Assist or Writing Assist. For Google-specific AI, navigate to Settings > Google > Search, Assistant & Voice to disable Gemini. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    A beautiful but very slow smartphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter, she liked the look of it, but after a few days of use it became clear that the processor was not powerful enough. It's constantly lagging and slow, meaning it works slowly. We had to return it because it was unusable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Aliba, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A36 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung