Customer Ratings & Reviews

Xmas gift for my mom that would not by her self a phone! Her ohone was so bad she had to put in freezer for it too cool off so she could even use 90% of the time also would knot keep a charge. Mom was happy and so was i!!

great phone my mum really like it smooth looking i love

Great phone for the money. Best option under $400.

Good phone. Very practical, resistant and really pretty

I like the phone. I needed one bad. I hated the fact that it was locked out. The pattern i had to draw with my finger wasn't working.. I had to do a factory reset about 4 days after it was set up or i would've had given it a higher rating

bought this because I needed to upgrade my 5 yr old phone to get more memory, but expecially because I need a BRIGHT screen since I use it outdoors a lot. It is great, love it.

In rain, this phone started behaving little wacky. It started producing noise.

I purchased the Samsung A54 for my wife in which she was hesitant to accept because she loved her Samsung A11. After showing her the difference between the two in regards to functionality shes in love with it!

Excellent, value for money - good budget phone...would recommend it

It's an excellent device. It has worked very well. The cameras are amazing. I bought it as a gift for my son and he loves it!

I was a bit confused how it would be. However, I am more than happy to use this phone excellent service. Also, one thing the sales team of best buy is absolutely awesome.

Great image and display. Very easy to transfer data

Waa purchased as a gift to a family member in need of a new phone. I havent had a lot of feedback from him but he hasnt had issues or complaints. This was to replace his iphone mini that he had.

Good price an excellent quality for me and my family

Excellent product. It works perfectly, I'm very happy with it!

Great mid phone, works ok but after a year just out of warranty the phone has a laser line on the screen - understand it was caused by humidity

This is my second shot at a Samsung. I went iPhone back in 2016 after dealing with a horrible Galaxy S6 active that slowed to a crawl with barely any apps installed. Back to droid now since 2023, and man. Mistake. I have an Asus Zenfone that CRUSHES this Samsung. They managed to stay as crappy as they were many years ago. Slowed to a crawl after only 5 months of general use. Most iPhones and my Asus run fine 1.5-2+ years later. Samsung seems to have tried to "distance" themselves from Google, offering all their unique Samsung versions of things that ALREADY EXIST. Having a Samsung Android and a non Samsung Android in the same house is a serious pain. There is no usefulness to what Samsung tried to do. This phone has less customization and changeable options as I thought most droids would have. Ironically a major winning point of Androids over iPhones was minimized by Samsung. Do not recommend AT ALL. Barely acceptable for a $500 device.

This phone has been very reliable and I am pleased I was able to trade up for it.. bring it hard to find a hard shell case though.. Does anyone know where to get one? I've gotten three in the mail from Amazon and none of them fit..

It's my best phone so far! I'm a Galaxy man and this is my number five.

Purchased as a early Christmas gift and already gave it to them. Only concern is battery life is terrible. After charging overnight and minimal use during the day, it is already down to less than 50% by noon. She has to charge it every evening.