Customer Ratings & Reviews
- Model:
- SM-A546ULVBXAA
- SKU:
- 6538051
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Galaxy A54 5G 128GB (Unlocked) for its impressive camera quality, long battery life, and reasonable price. They appreciate the phone's performance, ease of use, and ample storage. However, some customers have expressed concerns about the lack of wireless charging and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Wouldn't get this again - don't recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this phone. It looses service randomly every day and doesn't hold up to its previous models. I would rather go back to the A52 or A53 because it worked so much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CatlveyCreative, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand how important your device is to you and needing reliable connection. We have an article on our website to help you troubleshoot this matter titled "Samsung phone has poor signal and cannot use data or make calls". We also have the Samsung Support Team to assist you further if necessary to ensure you have the reliable connection you seek. Thank you for being a Samsung customer. -Elizabeth
Serious wifi issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi would just randomly decide to not work. Issue persists after doing factory data reset. Its not just a random defect. Just Googleing "Samsung Galaxy A54 Wifi" without even including the word "issues" would reveal that its a common problem with this phone. Do not buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JustAnotherBestbuyShopper, thanks for taking the opportunity to review your Samsung Galaxy A54. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet Wi-Fi connection issues" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support after if you have any questions or if you would like further assistance. Thank you for being a dedicated Samsung customer. - Debra
Not this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Didn't like it. Very dissapointing. It had a lot of glitches and malfunctions right out of the big. Had to return it got a non Samsung phone I love that works as expected.
No, I would not recommend this to a friendStay away! Super slow phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a replacement for my s21 and i regret it. Should've just spent 300 bucks more for a s23. Signal drops randomly. People tell me they've called me even though i have not received any call from them. Texts messages come in minutes after they were sent. Wifi connection randomly drops. I lose connection in general when walking around the house or my job. It loads up simple web pages or apps very slow. Cant even stream an episode from max. I was forced to use a new sim card also and I've have so much trouble with the phone ever since
No, I would not recommend this to a friendHappier with my A13
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone would constantly open apps on its own and I got charged $200 for an in app purchase because of this. I got the charge reversed, but switched to a Moto RAZR! Others have said their ultra level phones do the same thing- do better Samsung
No, I would not recommend this to a friendBestBuyWill not accept black friday sales Dec 26th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a phone on Black Friday as a Christmas Present. The person I bought it for received two phones for Christmas. The day after Christmas I went to return the phone online and discovered that the returns ended two weeks BEFORE christmas. Why does Best Buy advertise black friday Christmas sales if I cannot return it the day after christmas. Next year I buy only from honest companies. No wonder best buy is going downhill
No, I would not recommend this to a friendCalls not going through
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my Dad for Father's day and as of recently calls will randomly not go through and he doesn't even get a missed call notification. I have to call my Mom's phone instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Dianna! It's great to hear from you and get your thoughts on the Galaxy A54. If you’re experiencing difficulty making or receiving calls from your Galaxy device, it could be due to a faulty SIM card, a situation with your account or carrier, or a device setting. Check the guide below for a solution. Before trying the recommendations, make sure your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps: Go to Settings > Software update. Tap on Download and Install, then follow the on-screen instructions. Next, check your cell coverage and service status, and review your device settings. Device settings might be hindering your ability to make or receive calls. Check if Airplane mode is enabled or if your device is blocking calls from unknown or private numbers. Lastly, verify and inspect the SIM card. If you recently changed carriers but kept the same phone, you may need to contact the current carrier to reprogram your device. Contact your service provider for assistance. If you've already taken these steps, we recommend reaching out to us at Support so that we can take a further look into what may be causing this. -Kelvin
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone purchase I've made. Phone doesn't work to make/receive calls. Terrible signal. I get only certain text messages. Shuts down on me. Freezes often.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NimiaR, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We would be more than happy to help you troubleshoot any aspect of your device that is causing frustration. We have some great articles available online to help you with these matters. With regards to the connection of your device the articles titled "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Different connection options for your Galaxy phone or tablet". For your text messages, we recommend looking at the article titled "Messages on Samsung phone are slow, do not send, or cannot be received". For the freezing you mention experiencing, we have two articles that may help with this titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have the Samsung Support Team available to assist you further if these resources do not resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Overheats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats when charging and drops calls and screen goes black out of no where
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone nice price Nice camera good screen good
I would recommend this to a friendBrand response from Samsung
Posted .Hello ManuelC, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We love hearing how much you are enjoying the camera and other features of this device. We have available online the full manual for your device to help with the settings and features that can maximize your experience with this device. You can also reach out to the Samsung Support Team if you have any questions or experience anything you believe to be out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Mr.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work as espected,it freeze to slow to multy task.
I would recommend this to a friendFalse Trade-in Scheme -bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn't trade-in the phone for this product. For your good, don't let Bestbuy lure you to buy product in the name of trading in your old phone. They couldn't confirm our address to send the trade-in phone. Every effort to get it done proved abortive. It's a scheme, don't fall for it.
No, I would not recommend this to a friendneed to restart phone frequently
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good option,need to restart phone frequently to get the network.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on the Galaxy A54, Sree. We want to assist you in solving this issue. Firstly, please check if you are subscribed to a 5G plan. Next, review your mobile network settings. To do this, go to Settings on your device, then tap Connections, and after that tap Mobile Networks. Select Network mode, and then choose your preferred mode. Lastly, reset the network settings. If this persists, please reach out to us at support for further assistance. - Kelvin
Samsung Galaxy A54
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing my purchase everyday I discovered more things that are wrong with this phone!!! NO POWER BUTTON TO TURN IT OFF & ON. Many, apps downloaded that did not help the operation of the phone!! Two week return policy is ridiculous!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for taking the time out to leave us your feedback, Patricia. We appreciate the opportunity to work with you and resolve this. To turn on your Galaxy A14 5G for the first time, press and hold the Side key on the right side of the phone until it vibrates. We would love to gather more information about what else you are experiencing. If you have any other concerns or questions, reach out to us at Support. -Kelvin
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I try to call people it hangs up when they try to answer. And Best Buy won't do anything. They said to deal with Samsung. I'm just stuck with a $500.00 piece of junk. Won't be shopping at Best Buy anymore. They don't stand behind the products that they sell.
No, I would not recommend this to a friendBS phone sales
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use phones bought from best buy to be able to work !!! 4 months now can not use on cell pgone network also i had a 6 moths phone i bought for big money and yall made me buy another one BECAUSE IT DOSNT WORK!!! BULL S
No, I would not recommend this to a friendCamera sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera sucks, photos with low lighting have random super blurred parts such as faces that ruin the photo.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Chris8888888, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54 5G. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera. Be sure to check out the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" for some helpful troubleshooting steps that you can take to help resolve what you have been experiencing with your camera. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance. Thank you for being a valued Samsung customer. - Debra
Horrible Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is horrible. Adds keep popping up and lagging when I most need it. Photos are blurry and signal is horrific. I just wanted a simple easy going device and I got stuck with this garbage.
No, I would not recommend this to a friendSamsung Galaxy A54 5G
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To early to review Samsung Galaxy A54 5G , but can't believe , now you have to purchase charger separately, 1 Star for priving , 5 Star for setvice from Best Buy Employees
I would recommend this to a friendStolen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was stolen by the 3rd party delivery driver, Shipt. Shipt is a garbage fire of a company.
No, I would not recommend this to a friend