Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11525925
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
7/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, but I don’t like how they don’t stay in my ear snug like the AirPods by Apple and I don’t like how there’s no way to add the app to my iPhone so I can track my buds.
I would recommend this to a friend- Pros mentioned:Sound quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Battery life not as good as my Beats. Not even close. Also can't adjust volume from earbuds. Won't re-purchase.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Dissatisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started having issues first week of use. The earbuds don't like to stay in whenever i exercise, i tried using all of the different size ear pieces that it comes with and it didn't change anything. Left side ambient/sound cancelation/regular mode just doesn't work. The left side is noticeably less quiet. Ive done the resetting and everything, nothing worked. Im gonna use my two-year protection plan and hopefully i get a new pair, i believe i just got a bad left side earbud. Quality and battery life is good though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NickkoV, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips or wingtips if your model has them. Using the right size tips for your ears ensures a snug, comfortable fit that enhances sound and call quality. Please take a moment to review, "How to wear your Samsung earbuds" to learn more about how you can obtain the perfect fit. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working great and no problem yet.For the price it's good value
I would recommend this to a friendBest selection ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Im so happy i came here to shop.
I would recommend this to a friendGood pair of earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I would highly recommend this product.
I would recommend this to a friendGreat sound for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For eighty dollars I could not pass up the deal. I've never owned a pair of wireless headphones but I'll never not own them after having these. They paired easily with my samsung phone and watch.
I would recommend this to a friend- Pros mentioned:Sound quality
What they had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product that i ourchased was a quality product. I had looked multiple other products of this type and none of those were in stock.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy ScottB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
They Were a best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for working and exercising. They are the best
I would recommend this to a friendNever buy from BestBuy.com
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy from Bestbuy.com. These were sold as open box with all parts included. They came with missing parts. This was only my second order in 6 years with BestBuy.com and both orders had to be returned for damage/missing parts. The only thing customer service for BestBuy.com did was tell me what they CAN’T do. They told me to go to a BestBuy store. I have never had a problem with the brick and mortar stores.
No, I would not recommend this to a friendi love my earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT LOVE THEM love my earbuds they look cool and work really great
I would recommend this to a friendMy headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones, i’ll definitely buy again if needed.
I would recommend this to a friendGood alternative to AirPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good alternative to air pods. Battery life is not that great but performance is good.
I would recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product will recommend these ear buds to everyone.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound but the feeling of them in my little ear is awful, its like a sharp tooth inside the ear. I go with galaxy buds 2. INCREDIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for providing us with your honest feedback, Jane. We always love to hear from our customers. We noticed that you recently contacted us regarding the comfort of your Galaxy Buds FE. The in-box items for the Buds FE include the following: the Galaxy Buds FE, a charging case, two sets of wing tips (S/M, M/L - default sizes), three sets of ear tips (S, M - default size, L), a USB cable, and a quick start guide. You can adjust the wing tips to ensure a comfortable fit. If you have any further concerns or questions, please don't hesitate to contact our Support team.
Earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones! I recommend it to everyone in search.
I would recommend this to a friendHeadphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like te items it was great and can use it more and better
I would recommend this to a friend5 star service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best experience i have buying thru internet, fast pick up line and great service
I would recommend this to a friendOk buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for being at home or office. They do fall off if your atart doing chores or jog. Sound from 1 -10 maybe a 7 doenst stop the noice around you .
No, I would not recommend this to a friendMy flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to take on our flight to San Diego. It was a three our flight and wanted to watch a couple movies. They worked great. I highly recommend them.
I would recommend this to a friend