Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11987468
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT for Music HORRIBLE for phone calls. Have issues even when in closed enviroment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChristineB, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Horrible earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I purchase 3 sets, one for myself and the others gave as gifts. All 3 sets the left earphone stopped charging in less than 6 months. Absolutely a total waste of money :(
No, I would not recommend this to a friendSeriously?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things cost $100 and don't have wireless charging. Enough said.
No, I would not recommend this to a friendSamsung - Galaxy Buds FE Wireless Earbud Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds FE Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Patel, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds FE. If you would like to share your feedback with us regarding your purchase, please feel free to contact Samsung Support at your leisure. We're always happy to hear from our customers and assist them in any way we possibly can! Thanks for being a loyal Samsung customer. - Debra
Discomfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all. Ears are sore after 10 minutes of wearing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Plumbum, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to try the other ear tips you have included in the box to obtain your perfect fit. Let us know if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airbuds went out sooner than expected, couldnt hear out of both at a point. Waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings EriK, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Rwgular
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Empezaron a oirse feo y a perder el eliminador de ruido exterior
No, I would not recommend this to a friendDefective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these on black friday of 2023. I have had to return them twice and now need to do it a third time because for some reason after about a week of use the left buds microphone dies. No one can hear me on phone calls, I cant use voice activation on it to open apps or choose music, its completely inaudible to anyone or anythhing im speaking to. The right bud always works fine. Maybe theres a manufacturing issue but after this many returns something with these is weong. My galaxy buds + lasted two years of tons of abuse at work and still work, albiet a speaker is dying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoeD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. Your feedback enables us to continue to innovate our product line and provide the best possible experience to all of our customers. We hope you'll reach out to us at any time if you have questions or would like to provide additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Ear buds fe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit ok but the the mic could have better quality. I guess they will do for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there BMitch, thank you for your feedback on your Samsung Galaxy Buds FE. We would love nothing more than to work with you to help with the microphone on your buds. We have an article on our website titled "Use call features on your Samsung earbuds" and you can work directly with the Samsung Support Team if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Decently priced ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served its purpose. Will need to see how long it lasts before I would give it 5 stars.
I would recommend this to a friendNot worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as good as they should be and to use all the features you need to have a Samsung phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marek, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We understand how important your buds are to you and being able to use the features. Without knowing what features you feel are missing, the full device manual is available on our website. It is true that there are features and settings that would need to be adjusted in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Not working properly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly. Always have white noise, have to turn off all functions to stop it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SergeyV, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbud has a static noise" to help resolve what you may be experiencing with your Galaxy Buds FE. If you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Horrible earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money. Purchased 3 sets, for myself and the others as gifts. Left earphone on all 3 sets stopped charging less than 6 months. DO NOT BUY.
No, I would not recommend this to a friendI would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a cheap set of earbuds for work, these seemed promising as far as sound quality went, but on day 2, the clear hearing feature started to glitch and never fixed itself, sounded like air was being pushed into my ear, it was uncomfortable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MikeA, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Feel free to reach out to Support after reviewing the resource provided if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Doesn’t connect well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection is really weak and the sounds cuts out because of it.
No, I would not recommend this to a friendHeatset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay.Bluetooth is on but it is not connected automatically.we need to connect manually
I would recommend this to a friendDidnt even last 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of samsung buds and my last. My first pair lasted only about a year when right side went out with no sound. I clean my earbuds regularly, dont drop them, charge them correctly and take care of them. This set also went out on the right side but only after 6 months of usage. Keeps saying bad fit so i change rubber inserts to no avail. Very unhappy with this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AJH77, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds FE and without being able to ask you any follow up questions to probe further, I suggest contacting Support at your leisure if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Didn't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to return the earbuds because they didnt fit my ears and fell out. Because they were a special price and bundled with the phone I bought on sale, I was told that the price of the phone would be $150 MORE if I returned the earbuds! Unbelievable considering the earbuds and protection plan were a separate charge on my account. And now I'm forced to keep something I can't use for fear of losing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello S7upgrade, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. If you find the fit on your Galaxy Buds FE isn't quite perfect, try switching out the earbud tips or wingtips if your model has them. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve a perfect fit for your Buds FE. If you have any questions for us after reviewing the resource shared, feel free to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Galaxy Buds FE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up too many outside noises and gets staticky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AshleyC, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Decent Temporary
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They perform ok I guess. Unfortunately I can't turn the volume up all the way on my phone or else I get some distorted noises and recently I have been getting some feedback in my left ear. Between these issues and them not staying in my ears I do plan on replacing asap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alex, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We understand how important your listening experience is to you. We have a great article available online to help you troubleshoot the audio quality of your earbuds titled "No, low, or poor audio quality on Samsung earbuds". We also have the Samsung Support Team available to offer any additional assistance you may require. Thank you for being a Samsung customer. -Elizabeth