Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11987468
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
No-go
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better quality of hardware and sound when I bought these Samsung earbuds. They’re really terrible. Most times only one will work and I still cannot figure out the reason. Now I’m trying to figure out why the volume has inextricably decreased. Very sorry to have ever spent money on these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there AronR, we appreciate your feedback on your Samsung Galaxy Buds FE. We completely understand how important your earbuds are to you every day and wanting the best audio quality and volume possible. We have some great resources available online to help you troubleshoot the experiences with your earbuds you mention including "Sync the Samsung earbuds to each other", "Restart or reset your Samsung earbuds", "No, low, or poor audio quality on Samsung earbuds", and "How to clean your Samsung earbuds". You can also use the chat function if you have any questions or need additional assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Best selection ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Im so happy i came here to shop.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working great and no problem yet.For the price it's good value
I would recommend this to a friendGood pair of earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I would highly recommend this product.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds as i thought thry would be a cheaper replacement to my second generation Samsung earbuds. These earbuds repeatedly disconnected from my calls after a few months. During some calls, my friends told me I sounded muffled. Ultimately, I returned them as they were not very comfortable to wear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Noahsmom, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. In order to remain connected, most Bluetooth devices need to be within 30 feet of the paired phone or tablet. Make sure the devices are close enough; otherwise, they will not connect. Feel free to check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you have described. Also check out, "No, low, or poor audio quality on Samsung earbuds" to conduct some simple troubleshooting steps on your Buds FE. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Dissatisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started having issues first week of use. The earbuds don't like to stay in whenever i exercise, i tried using all of the different size ear pieces that it comes with and it didn't change anything. Left side ambient/sound cancelation/regular mode just doesn't work. The left side is noticeably less quiet. Ive done the resetting and everything, nothing worked. Im gonna use my two-year protection plan and hopefully i get a new pair, i believe i just got a bad left side earbud. Quality and battery life is good though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NickkoV, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips or wingtips if your model has them. Using the right size tips for your ears ensures a snug, comfortable fit that enhances sound and call quality. Please take a moment to review, "How to wear your Samsung earbuds" to learn more about how you can obtain the perfect fit. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
They Were a best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for working and exercising. They are the best
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought them on sale and got an extended warranty used them for maybe a month and the right earbud is quiet, couldn't hear anything almost. Then about a two months after the left earbud did the same thing.
No, I would not recommend this to a friend7/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, but I don’t like how they don’t stay in my ear snug like the AirPods by Apple and I don’t like how there’s no way to add the app to my iPhone so I can track my buds.
I would recommend this to a friendMy headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones, i’ll definitely buy again if needed.
I would recommend this to a friendi love my earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT LOVE THEM love my earbuds they look cool and work really great
I would recommend this to a friendKids Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my kids for Christmas and they have been using them since. They connected easily to their phones. They havent changed the tips yet, so im not sure how great the fit. Great started buds for kids.
I would recommend this to a friendGreat sound for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For eighty dollars I could not pass up the deal. I've never owned a pair of wireless headphones but I'll never not own them after having these. They paired easily with my samsung phone and watch.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Battery life not as good as my Beats. Not even close. Also can't adjust volume from earbuds. Won't re-purchase.
No, I would not recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product will recommend these ear buds to everyone.
I would recommend this to a friendEarphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones! I recommend it to everyone in search.
I would recommend this to a friendWhat they had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product that i ourchased was a quality product. I had looked multiple other products of this type and none of those were in stock.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy ScottB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Good alternative to AirPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good alternative to air pods. Battery life is not that great but performance is good.
I would recommend this to a friend5 star service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best experience i have buying thru internet, fast pick up line and great service
I would recommend this to a friendHeadphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like te items it was great and can use it more and better
I would recommend this to a friend