Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11991105
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
awersome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sounds really good i enjoy then a lot i use them every day
I would recommend this to a friendS23 Fe Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very smooth purchase experience and the sound quality is amazing
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fitting. Sounds clear. Easy to connect. Enjoy hearing my music.
I would recommend this to a friendnice buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very versitle fit. comes with everything you need. easy set up
I would recommend this to a friendEasy to Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good, clear sound. Works well with my Galaxy phone.
I would recommend this to a friendBest Bluetooth!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best bluetooth thus so far! Stays in your ear for sure!
I would recommend this to a friendeat buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound fast shipment and he loved them will recommend them
I would recommend this to a friendLove all the galaxy bud models
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is just as good as my galaxy buds2! I love them
I would recommend this to a friendDo not get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with these earbuds. At first, they were an improvement from my previous earbuds since they stay put in my ear and are much more comfortbale. However, the left earbud started to make a constant roaring noise and it would get so loud to the point that it hurt my ears. At that time, I couldn't make it to Best Buy to return the earbuds before the short return period ended. I tried calling Samsung about what to do, and they offered to have a technician see if they can repair them, but they warned me that I could be charged if the technician found the earbuds were broken. I can't guarantee that the earbuds weren't broken unknowingly to me, so this is incredibly unfair. I really was excited to get these earbuds but they are so uncomfortable and even painful at times to wear due to the constant roaring and static popping sound. Would not recommend, or at least, get the pro ones I guess. I'm down like $90 so I'm keeping them until I've worn their value.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Band, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds FE. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
unhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought my earbuds 2 month ago and i lost the volume bin right ear piece
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings ArthurD, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Buds FE and without being able to ask you any follow questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Buds FE. Thank you for being a trustworthy Samsung customer. - Debra
Sound, ok but great quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale, The earbud was great. I love the listening to podcast. Worth the money. If you care for ultiman sound quality choose a different earbud
I would recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy BUDS FE work great and pairing with the phone was a piece of cake. Even other phone brands than Samsung, pairing was easy.
I would recommend this to a friendAfter 2 months battery crash fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Also the right side earbud always usless when having a conversation on a phone call, no one can ever hear, and if they do, they'll hear you muzzled. I wanted to try this one because this shape is the most comfortable for me but they dont last for nothing. I bought this one in best buy and all the other ones ive gotten have been free with samsung phone purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Rockafelli, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds FE have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your device. If you would like any other assistance afterward, please let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Great°♡
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They great. Wanted the white tho. But still satisfied!!!
I would recommend this to a friendGalaxy buds fe are the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh these are great less than the higher end models with most of the same fetures not all but the ones you need love these.
I would recommend this to a friendNice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the phone and they work great. Do exactly what i need them to.
I would recommend this to a friendBiutifull
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase and very good attention I loved the purchase I give it five stars
I would recommend this to a friendmicrophone drop outs, poor audio quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall I've been disappointed. These have generally been highly reviewed, both in aggregate on best buy and amazon, as well as on 3rd part reviewers like rtings. Mine have had constant BT microphone drop outs, This was my primary reason of purchase. These have left my down, speaking into the aether on confrence calls. I've since found out that if i simply switch my call from bt to speaker and back to bt the microphone is restored. I also get notable audio distortion in any complex music that has remotely heavy bass. I'm using no equalizer and using tidal HIFI on a s23 ultra. I've factory reset the phone, since these were so highly reviewed i thought i must have hardware issue. I've since confirmed this issue happens when using my wifes note 20 as the source as well. I've been trying to warranty them, but samsung keeps denying my claim, stating my best buy receipt in pdf format is not enough evidence of purchase. Looks like these will end up being e-waste, sadly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NickP, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how important your buds are to you on a daily basis not only for work but also for your leisure activities. We have some great articles available to help you troubleshoot these matters you can look in to we recommend titled "Restart or reset your Samsung earbuds", "Galaxy Buds disconnect from phone often", "No, low, or poor audio quality on Samsung earbuds", and "Use call features on your Samsung earbuds". Without knowing the specific of your conversation with the Samsung Support Team we can not offer further assistance with your warranty claim but we do have the full warranty information on our website for your convenience as well. Thank you for being a Samsung customer. -Elizabeth
Great for music not for phone calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want something just for the gym these are good just for listening to music. Don't bother making any phone calls with these. No one can understand a word you're saying. At least they fit good. Will be returning them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day IvanG, thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Optimize your sound experience with Samsung Galaxy earbuds" when you have the opportunity available to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you would like any further assistance afterward, feel free to contact Samsung Support. We're always happy to assist you. Thank you for being an unwavering Samsung customer. - Debra
Earphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! It's easy to use and the technology is the best one. I love Samsung supplies.
I would recommend this to a friend