Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11991105
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
not for small ears or people who work out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept coming out of my ears. They would not stay in place while I was running. I have small ears and I sweat when I work out. It was frustrating, so I took them back and exchanged them for something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey JamieP, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how important the fit of your buds is to you for a range of activities including exercise. This device does come with additional ear tips and wings to help our customers get the ideal secure fit they are seeking. We also have an article available online to help our customer titled "How to wear your Samsung earbuds" to help with the optimal placement of the device. Thank you for being a Samsung customer. -Elizabeth
Poor connection and battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies very fast and has bad connection/hearing static a lot
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy User125605, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Buds FE provide up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra