Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 11991105
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Samsung earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw these earbuds recently while watching TV. I have been looking for a quality set of earbuds for use with a portable DVD player. This, combined with a Bluetooth receiver, was the perfect solution.
I would recommend this to a friendHeadphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like te items it was great and can use it more and better
I would recommend this to a friendNo title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing is very difficult to hear from,and battery life bad as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnN, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing no or low volume and poor sound quality on one or both buds, it may be due to a few reasons. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your audio quality. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra
ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came with my new phone and they are great....
I would recommend this to a friendCould need improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for any type of person, i could be for a girl or a young boy, those earbuds does not fit in any ear
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CarlosR, we appreciate your feedback on your Samsung Galaxy Buds FE. We know how valuable the ideal fit of your earbuds is to you for your longer use times and immersive audio experience. This device comes with additional wings and eartips to help you acheive the ideal fit you are seeking. Please, reach out to our team of experts if you did not receive these or you continue to experience frustrations with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While using them to talk on the phone you people can bearly hear you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DonaldG, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "How to wear your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thanks for being a valued Samsung customer. - Debra
Good alternative to AirPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good alternative to air pods. Battery life is not that great but performance is good.
I would recommend this to a friend5 star service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best experience i have buying thru internet, fast pick up line and great service
I would recommend this to a friend7/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, but I don’t like how they don’t stay in my ear snug like the AirPods by Apple and I don’t like how there’s no way to add the app to my iPhone so I can track my buds.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Battery life not as good as my Beats. Not even close. Also can't adjust volume from earbuds. Won't re-purchase.
No, I would not recommend this to a friendGreat sound for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For eighty dollars I could not pass up the deal. I've never owned a pair of wireless headphones but I'll never not own them after having these. They paired easily with my samsung phone and watch.
I would recommend this to a friendKids Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my kids for Christmas and they have been using them since. They connected easily to their phones. They havent changed the tips yet, so im not sure how great the fit. Great started buds for kids.
I would recommend this to a friendWhat they had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product that i ourchased was a quality product. I had looked multiple other products of this type and none of those were in stock.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy ScottB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure they work good for most people but they just don't fit in my ears well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alex, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we continue to improve the functionality and design of our product line. To wear your Galaxy Buds FE correctly, identify the L and R marks on the earbuds and place them in the correct ear, then gently twist them until they sit snugly in your ear. Angle the bud so the microphone is pointed toward your mouth, and adjust the ear tip or wing tip size if the fit isn't comfortable for a secure seal. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra
Amazing buy for 2024
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall store experience was amazing and obviously best buy delivers high quality products
I would recommend this to a friendComfortable fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm every happy with the product...especially the ease with which I was able to alter the fit for comfortable use.
I would recommend this to a friendMy flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to take on our flight to San Diego. It was a three our flight and wanted to watch a couple movies. They worked great. I highly recommend them.
I would recommend this to a friendGreat ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these ear buds She says they work perfectly fine and are not bulky.
I would recommend this to a friendOk buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for being at home or office. They do fall off if your atart doing chores or jog. Sound from 1 -10 maybe a 7 doenst stop the noice around you .
No, I would not recommend this to a friendEh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound but the feeling of them in my little ear is awful, its like a sharp tooth inside the ear. I go with galaxy buds 2. INCREDIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for providing us with your honest feedback, Jane. We always love to hear from our customers. We noticed that you recently contacted us regarding the comfort of your Galaxy Buds FE. The in-box items for the Buds FE include the following: the Galaxy Buds FE, a charging case, two sets of wing tips (S/M, M/L - default sizes), three sets of ear tips (S, M - default size, L), a USB cable, and a quick start guide. You can adjust the wing tips to ensure a comfortable fit. If you have any further concerns or questions, please don't hesitate to contact our Support team.