Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 6560684
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers recognize the Galaxy Buds FE Wireless Earbud Headphones for their sound quality, comfortable fit, and long battery life. Many appreciate the reliable wireless connectivity and find them to be a great value. Some customers feel the volume could be louder and have concerns about the range and noise cancellation. Overall, the earbuds are well-received for their audio experience and design.
This summary was generated by AI based on customer reviews.
Not dor apple products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just cant use all the features and there’s no app at all for ios devices
I would recommend this to a friendBrand response from Samsung
Posted .Good day Techguy18, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Your Buds FE can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more, check out "How to connect your Samsung Galaxy earbuds." Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
I prefer the older model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the fit of these in my ears. I prefer the older model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KellyW, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. To place the earbuds in your ears correctly for a comfortable fit: 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. Feel free to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. Reach back out to Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
I was expecting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with these headphones, which are designed for dual-earbud use. Personally, I prefer using a single earbud, but this setup falls short. It blocks 50% of your hearing, requiring you to remove them to hear clearly. During exercise, they tend to slip out due to sweat. Unfortunately, they didn't live up to my expectations, which were shaped by my experience with Beats and Apple phones, where I could receive notifications and caller ID announcements.
No, I would not recommend this to a friendBirthday gift headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone fit are not universal. The replacement buds are all one size.
No, I would not recommend this to a friend11th samsung pair. And Mic still sucks!!!!!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone is the worst. Ive been using samsung headphones for many years. Ive gone through 11 wireless ear buds. Never once has someone said "I hear you fine". I only get complaints and I am forced to remove the buds from my ears. Im effin done with samsung headphones. Im on my phone for 15 hrs a day. Im a doorman in manhattan and i do nothing for a living other than use my phone. Save your time and money. The pros that are 200+ $ isnt any better. I had a few of those too. Because the audio microphone is so bad. I purchased the cheaper ones. All i did was waste more money. The only thing this is good for is to listen. Samsung just doesnt and cant ever get it right. Meanwhile my cousin is using these beats for his android and i hear him perfectly. And always goes in and out of connections.
No, I would not recommend this to a friendgood but fall out
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are "okay" i'm not totally disappointed but they don't stay in my ears, they fall out, so that is not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LORI, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. Please place your Galaxy Buds FE earbuds in your ears correctly for a comfortable fit. 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. Hope that helps! If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Surprised in Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really surprised in Samsung.. I have always bought their products. These ear buds where not good at all. I sound far away to everyone that called and I had to turn the spund up loud to really hear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there RoshondaW, thank you for finding the available time out of your busy day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the microphone hole is blocked on your Galaxy Buds FE, sound may not be input properly. Please clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush, or cotton swab to remove earwax or other debris. Please feel free to review, "How to clean your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Samsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that they are compatible with my Galaxy Z4 phone however the battery life is not good and that's a big selling point for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Goat, we appreciate your feedback on your Samsung Galaxy Buds FE. We are happy to hear you are enjoying the features and connection of your earbuds. We have an article available online to help you ensure the intended battery life of your device titled "All about your Samsung earbuds’ battery life". We also have the Samsung Support Team available to answer any questions and help you troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Do not buy! Common defects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wore them for 1 day and out of the box the left bud had some static during the active noise canceling mode. Kept wearing them and after a few hours the left earbud suddenly screeched with feedback that actually hurt my ear. Never dropped, no sweat, no chance for dust. Gave them another shot on day two and learned the mic doesn't work. People say I sound muffled and far away. It cuts in and out. Thought I just got a bad pair but then looked online to see this is an extremely common issue. Do not buy! Fastest return I've ever made. I loved the galaxy buds+ so this is a huge disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Delia, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung earbud has a static noise" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Reach out to Support afterward if you would like any further assistance or if you have any questions for us. We're always happy to help! Thank you for being a trustworthy Samsung customer. - Debra
Fan-less Edition!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds seems pretty ok. Nothing to brag about! I owned a pair of galaxy buds prior and for some reason these pair didnt give me that caliber type of sound!!
No, I would not recommend this to a friendGet the newest version of earbuds available.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds do not have a long battery life. The earbuds also have call quality issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BrittneyT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds FE. The Galaxy Buds FE can provide up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. Feel free to review, "All about your Samsung earbuds’ battery life" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have descried to be experiencing with your earbuds. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra
No phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well for phone calls. People cannot hear you on these buds.
No, I would not recommend this to a friendAlright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're alright for the price. They keep falling out of my ears when doing calisthenics. And they start to hurt street a while.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Ia4639, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resources that have been shared, do not hesitate to contact Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Better Option - Samsung Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasn't that clear and had a "tinny" sound. I returned them and spent a bit more for the Samsung Buds2 which are much better.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was and noise canceling was decent. The fit of and comfort if these earbuds was horrible.
No, I would not recommend this to a friendOk product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not really a noice controlling buds and bug to ear We like the model but this noice cancelation is little awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SreelekhaV, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand how valuable the active noise cancelation feature is on your device to help with focus and immersion in to your music, podcasts, or other media. This feature is enabled through the microphone of your device and if there are any obstructions to the microphone it can affect the noise canceling effectiveness. The placement in your ear if not as secure as possible can also have an affect on this feature. We have a great article on our website titled "Use Active noise canceling on your Samsung earbuds" to help troubleshoot this feature as well as the Samsung Support Team to help ensure you enjoy the full features of your device. Thank you for being a Samsung customer. -Elizabeth
HOW DOES THIS HAVE HIGH REVIEWS??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $100 item, these are mediorce at very best. The pair of Tozo 10 (not sponsored nor paid to say this) are better in every aspect which tells you alot for a $20 earbuds vs a $100. Look somewhere else cause these aint it and for sure wont impress you. Swear the other reviews are either sponsored or have never owned other earbuds before
No, I would not recommend this to a friendDissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sons birthday. A week later only one works at the set volune level.
No, I would not recommend this to a friendNot as good as past Samsung earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the past versions. I have had both the first Samsung earbuds and the EarPods 2 and loved both of them. These constantly disconnect from each other where I will be listening in one ear all of a sudden. Maybe they are broken or they just have gotten cheaper at the same price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nickel, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Connection issues with Samsung earbuds" and "Sync the Samsung earbuds to each other" to help resolve what you may be experiencing with your Buds FE. Let us know if you would like any further assistance after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
Beware
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair I bought had a loud air rushing sound when using ANC or ambient noise settings. None of the samsung provided fixes worked, and from what I've read its a known issue with no solution. Second pair had the exact same problem so it wasnt a fluke or a lemon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gggg, thank you for your feedback on your Samsung Galaxy Buds FE. We completely understand how important an uninterrupted listening experience is to you with your earbuds. We have an article available online to help you troubleshoot this matter titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team again if you have any additional questions or this experience continues. Thank you for being a Samsung customer. -Elizabeth