Customer Ratings & Reviews
- Model:
- SM-R400NZWAXAR
- SKU:
- 6560684
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers recognize the Galaxy Buds FE Wireless Earbud Headphones for their sound quality, comfortable fit, and long battery life. Many appreciate the reliable wireless connectivity and find them to be a great value. Some customers feel the volume could be louder and have concerns about the range and noise cancellation. Overall, the earbuds are well-received for their audio experience and design.
This summary was generated by AI based on customer reviews.
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT for Music HORRIBLE for phone calls. Have issues even when in closed enviroment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChristineB, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Lasted 4 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair lasted a little over a year before they quit, bought an new pair in November and the sound has almost zero audio. I am a die hard samsung fan but this is ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there BrianE, thanks for sharing your experience with using the Samsung Galaxy Buds FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 1-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Do not hesitate to contact Support afterward if you would like any further assistance. Thank you for choosing Samsung! - Debra
Seriously?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things cost $100 and don't have wireless charging. Enough said.
No, I would not recommend this to a friendCheap quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've brought 2 pairs of these Galaxy FE's and both times they broke for no reason at all.. both times the left ear bud stopped working... horrible...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JavarisB, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Samsung earbuds do not turn on or charge" to help resolve what you may be experiencing with your device. If you have any questions afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these on black friday of 2023. I have had to return them twice and now need to do it a third time because for some reason after about a week of use the left buds microphone dies. No one can hear me on phone calls, I cant use voice activation on it to open apps or choose music, its completely inaudible to anyone or anythhing im speaking to. The right bud always works fine. Maybe theres a manufacturing issue but after this many returns something with these is weong. My galaxy buds + lasted two years of tons of abuse at work and still work, albiet a speaker is dying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoeD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. Your feedback enables us to continue to innovate our product line and provide the best possible experience to all of our customers. We hope you'll reach out to us at any time if you have questions or would like to provide additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Ear buds fe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit ok but the the mic could have better quality. I guess they will do for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there BMitch, thank you for your feedback on your Samsung Galaxy Buds FE. We would love nothing more than to work with you to help with the microphone on your buds. We have an article on our website titled "Use call features on your Samsung earbuds" and you can work directly with the Samsung Support Team if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Stopped working after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had higher expectations stopped working after a year
No, I would not recommend this to a friendSamsung - Galaxy Buds FE Wireless Earbud Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds FE Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Patel, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds FE. If you would like to share your feedback with us regarding your purchase, please feel free to contact Samsung Support at your leisure. We're always happy to hear from our customers and assist them in any way we possibly can! Thanks for being a loyal Samsung customer. - Debra
Rwgular
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Empezaron a oirse feo y a perder el eliminador de ruido exterior
No, I would not recommend this to a friendDecently priced ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served its purpose. Will need to see how long it lasts before I would give it 5 stars.
I would recommend this to a friendNot worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as good as they should be and to use all the features you need to have a Samsung phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marek, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We understand how important your buds are to you and being able to use the features. Without knowing what features you feel are missing, the full device manual is available on our website. It is true that there are features and settings that would need to be adjusted in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
They sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They weren't working right I thought i was getting a better pair
No, I would not recommend this to a friendWack headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give these headphones a negative stars, I would. The noise cancellation part isn’t canceling anything but my heavy breathing. I understand it’s Samsung but don’t say it’s compatible to IPhone if it doesn’t let you end calls or skip music. I gave it the opportunity to redeem itself everyday and it was trash. I highly don’t recommend and keep your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, thanks for taking the time to review your Samsung Galaxy Buds FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When the ANC feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Feel free to check out, "Use Active noise canceling on your Samsung earbuds" to learn more about utilizing this feature. Also check out, "How to connect your Samsung Galaxy earbuds" to learn more about using your device to its fullest potential. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
I need more better samsumg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eadphones Is expense is not good sound and batery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JoseG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing less than optimal audio quality and battery life on your device, please take a moment to review "No, low, or poor audio quality on Samsung earbuds," and "All about your Samsung earbuds’ battery life" to help resolve what you've described to be experiencing with your Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Right earbud issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Purchase made end of June. While on vacation 1st week of August right earbud does not connect to phone at all during calls, but right earbud stay connected during media/audio use only. I had higher expectations. I do not shop at Best Buy this is only my second purchase made. I do not intend to make future purchases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Miss, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To sync your Galaxy Buds, all you need to do is place both earbuds into your ears. In the event that the earbuds are not synced properly, the earbud battery indicator light will flash red. This could mean that one earbud won't connect or work properly, and they need to be re-synced. Please take a moment to review, "Sync the Samsung earbuds to each other" and "Connection issues with Samsung earbuds" to help resolve what you've described to be experiencing with your connection. If you would like any further assistance afterward, let us know by contacting Support. Thanks for being a devoted Samsung customer. - Debra
No up n down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected, should have sent back, no way to adjust volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SelenaF, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds FE. We value your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "How to connect your Samsung Galaxy earbuds" to learn more about using the features offered on the Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Not a reliable product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two pairs for the neice and nephew. Out the box they were great but after a few weeks both pairs had weakening sound on one side. After about two months both pairs were inoperable. Shame for the price it was to good to be true. I wasnt expecting them to be fantasically reliable for this price but downright defective and un exchangeable after 15 days is quite a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AustinC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your devices. If you have any questions after reviewing the resource shared or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Heatset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay.Bluetooth is on but it is not connected automatically.we need to connect manually
I would recommend this to a friendGalaxy Buds FE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up too many outside noises and gets staticky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AshleyC, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Basic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, sound is decent, muffled sound a lot when playing music, no bass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Ahmad, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a look at, "No, low, or poor audio quality on Samsung earbuds" when you have the time to help resolve what you may be experiencing with your audio quality. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a staunch Samsung customer. - Debra