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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 9,792 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several earbuds & these are one of my favorites!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    DON'T DO IT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually seem to be a well made product as most samsung stuff is it has good sound and lots of features, BUT thats were the good stops, the app to operate them is invasive it wants access to your hole life just to operate some glorified headphones, and the fitment in the ear is HORRIBLE, I'll spare you the details but long story short I had to put the big ear pieces on backwards so it would curl the other direction and lock into my ear good enough to sit at my desk and listen to music or watch videos but thats all I can do because if I try to move or walk around they still fall out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear buds. Good sound quality & battery life is sufficient for my usage. My only gripe is I wish they stayed better in my ears. I have small ears and have had issues with mostly every ear buds that I purchase. Other than that one thing, they're great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very nice. Best I've had in a while

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds i have ever had, totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connection nightmare with no fix.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues constantly. First Samsung earbuds I owned and very disappointed. I tried all the troubleshooting and tips on how to resolve. Download all the most recent updates, reset buds, turn on off bluetooth, unpair/ pair, uninstall apps then rei stall... nothing works. I have an Android phone (Moto Power G) with Android 10.0 and downloaded the proper apps again and again and followed through with the set-up again and again. Sat in my house listening to them all is wonderful clear crisp sounds, comfortable fit, life is good. I decided to leave the house and go for a walk with my fancy brand new earbuds. I placed my phone in my pocket and began my journey. My journey lasted about 7 feet from my house. The connection started breaking up, distorting. To my shock and confusion I took the phone out of my loosely fitted pocket with thin cloth and the connection worked better, but minor chop. I was confused, disappointed, frustrated and lost. I went back into my house and I got clear reception in and out of my pocket. I go outside of my home buds works good (not great), but as soon as I place back into my pocket connection weakens or cuts out. I checked,double checked, triple check my phone's settings and nothing out of the ordinary. Check my with all my other bluetooth devices, they all work flawlessly. Used an older Android phone and Samsung Galaxy Buds Live still had the same problem. I called Samsung support and they couldn't begin to help with any further troubleshooting and just said send by mail to their service location so they could look at it. That'll take weeks and with no guarantee it'll be resolved (reading other reports of same complaints and nothing changed even with replacement buds). I'll just return to the store which is 20 minutes away and exchange for another brand of earbuds... Not Samsung brand and finish my walk. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Touch controls iffy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds take sometime getting use to. At first the fit causes ear fatigue but if you learn how to properly wear them or gets better. Still can hear with noise cancelation. The double tap touch controls work 85% of the time. Call quality is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they are not the bewst version. The sounds is amazin.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent and worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is great. I do not notice much difference with noise canceling turned on, but not sure how effective it can be without your ear totally covered. I use them for work conference calls and listening to music. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galay Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Awesome sound. My wife loves them. Would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hello Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think for audio quality and features the newer buds pro and maybe even the buds 2 will win out but for comfort and fit there basically the best and still come with high end features over all an excellent pair of headphones there amazing. Especially if you own other samsung products like phones or tablets

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in my ears, has great sound and great price

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Best looking and best fit...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the coolest ear buds. I gave it 3 stars because the background picks, not as advertised. They fit better than any ear buds I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, super long battery life, the case battery life is also decently long off one full charge. The headphones themselves are super loud and theyre comfortable for longer listening sessions. Definitely a worthwhile purchase. No cap, straight heat.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Not for people who are constantly on the move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of beans about a month ago. Blue because it is my favorite color. They fit nice in my ears. After a bit they do need pushing in for a good seal. I do love the sound of them. They are not made for walking, running or the gym. For home and cleaning they are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved them. The color was great, sound was great, great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love my earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one had to purchase again in February earbud is cool fits perfectly charging is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmmmusic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend when her earbuds died (someone cut the cable) and wasn’t in a good mood for days. I saw these at my local Best Buy and bought them for her to see if it helps. Apparently it’s her favorite now and whenever we hang she uses them to block out my 40 minute lecture about games and she barely hears me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Drops Out Sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the sound quality of these earbuds, BUT they sometimes loose connection and the music skips. This doesn't happen all the time, but while walking my dog i have the drop out more often than I like.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great starter earbuds for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds that fit the ear perfectly. Works great

    I would recommend this to a friend