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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 9,792 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung buds live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally these buds are great but this set has an issue with getting the volume loud enough. I traded them in and purchased a new set from Samsung and all was well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic and they don't fall out your ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything good to say about these ear buds. They are high priced and low quality. Low quality in sound, and software. Connectivity isn't any better than buds half the cost. The software is garbage; if it's trying to cancel noise it will also be in 360°sound mode, even if 360° sound is turned off. They are also very, very quiet, which makes the noise cancelation weak at best. Not happy with this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one pair. New one works just as great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound, but with no real ANC.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't cause ear fatigue. Very comfortable. The sound is real good, especially if you can find them at around $80. I have a pair and would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fitting Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my partner who prefers to use headphones for phone calls. He loves the fit (they're so comfortable he forgets he has them in his ear!). Also he said the sound quality for listening to music awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Like the buds+ more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. The fitting in the ear is different than the buds+ which I have so it takes some getting use to. Comfortable fit once you position them correctly. I am leaning more towards sticking with my buds+ due to size.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Anc, Touch controls

    Rated 3 out of 5 stars

    Smaller ears beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hesitant buying these since I feel like I have smaller ears, but decided to go for them based on reviews. I am considering returning them. I guess these are not for everyone. These are painful to wear after a couple of hours. I even had to switch to my regular wired earphones and could tell the difference. I have also tired on multiple occasions and cannot tell the difference when the ANC is on. I avoid it since battery life goes down significantly. The touch commands are very sensitive for me and music has been paused just from my hair movement. Only had them a week, but it's already at the point where it's getting annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Hard to fit right, Touch sensors lag and suck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get in your ear properly until you’ve done it enough but still tends to constantly loosen up. The touch sensors are poor and as i have to readjust them every two minutes I’m constantly screwing with what I’m using them for. Also mine only came with one standard Set of silicone round cushioned things, And a bag with the perfect size ones, except their was only one in rhe bag. Honestly they tried too hard and just made them frustrating. But excellent sound quality for sure. Once you get Them in perfect they are Great, Until they fall out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      Check these links for you to enjoy the touch sensors of your earbuds:

      https://www.samsung.com/us/support/answer/ANS00078137/
      https://www.samsung.com/us/support/troubleshooting/TSG01208806/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144248370

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Great dad gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father loves them. Only downfall is he says they fall off easily for him. Not sure why but I’m sure we’ll figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Quality earbuds. Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a pair of these for my wife and had to try them out. They sound great. The fit in my ear was was much better than thought. Definitely try out the different ear tip that comes with it to find a fit that's comfortable for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable to use and best gift to hand out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and have a great sound to them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Was skeptical but..........

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing these, I was using "old school" wired ear buds....I was skeptical about these. I bought them with skepticism and was unsure how good they would be. Well, let me say..... these are amazing. The battery life is amazing and the sound is great! I'd recommend these to friends!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All of the above

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great, great sound and they are easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Rose Gold Ear Beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and call quality = Good Shape = Good Battery Life = Good Could use a wing tip size in between the small and large provided. Comfortable for couple of hours, but will definitely feel some strain when worn longer.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from base galaxy buds, to these when they were on sale for $99. Sound quality in my opinion is better. Seems to have better bass. Would recommend purchasing these on sale not at msrp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love these ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds! Sound is great and they are very comfortable in my ears. I only wish that you could use the app to find lost ear buds while they are in the case. If I missplace them in the case it doesn't allow me to track them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them, the color is close to a rose gold and also the volume comes low on the earphones so you have to raise them by going on the app and changing the setting for the touch control , music sounds loud and calls are the same and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome all around, only complaint I think I would have is when your phone rings and you open the case to use the they take a couple of seconds to connect so you can use them, other than that awesome

    I would recommend this to a friend