Customer Ratings & Reviews
- Model:
- SM-R180NZKAXAR
- SKU:
- 6422916
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then apple air pods and good quality sounds
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones sound loud and clear I purchased
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.........................................
I would recommend this to a friend Jams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit, quick and easy pairing. Quick charge, can use for alliance activities. Whether running, cutting the grass or just lounging around they are a comfortable fit.
I would recommend this to a friendExpensive earphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones have a cool design, not comfortable in ear. Any ear adjustment will pause music or drop phone calls. Very annoying feature & sound quality is not great for being Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device. I want to help by providing the links below with information about your concerns. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
https://www.samsung.com/us/support/answer/ANS00082785/
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
not as bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pretty good earbud, no issues as far as it fits on my ear. The only bit flaw having issues with is very sensitive when touching and fitting to your ear, also I don't feel noise cancelling was working.
I would recommend this to a friend- Pros mentioned:Sound quality
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair i tried and they had the same issue as the first, Bluetooth issues... audio was break up, very disappointing since they had good sound and very comfortable.
No, I would not recommend this to a friend Good One - Do not go in ear so no pain.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Partner loved them, uses them all the time. they are very light and do not fall out of the ear. I tested them by running and moving my head all crazy and it did not fall out. You will need to find the correct rubber size to use, if its too small these will be coming out of your ear very very easily.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like it a lot, it sounds very good, I recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this color! Great sound! Very simple to use!!
I would recommend this to a friend Excellent Earbud Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my wife and she likes them very much. It is very light to carry in the ear and the noise cancellation works really well. It takes some time getting used to it and putting it in the ear but you get used to it after a couple of days
I would recommend this to a friend- Pros mentioned:Sound quality
Did not like coming from Buds+, returned.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but a bit less comfortable than the Buds+ and they don't seal in ear meaning no outside noise isolation. Active Noise Cancelling on these is a joke and doesn't really work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey. Thank you for the great feedback. There were a lot of great points to look into. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung. ^Kayla
- Pros mentioned:Fit
I can dig it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look! They stay in! And they stylish!!!
I would recommend this to a friend - Cons mentioned:Volume
Low sound doesn't fit well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the refurbished pair for a new one because of the low sound. The volume is too low for me, I would've returned the new pair too, but I lost one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LuxRes,
Thank you for reaching out. I am saddened to know that you have lost the other pair of your Galaxy Buds Live, the quality volume is too low, and it doesn't fit you well. I understand how essential this is to have your buds working correctly.
Here is a link on what to do if you have lost your Galaxy device:
https://www.samsung.com/us/support/answer/ANS00080182/
In case you do find the other bud, you can follow this link under "Sound is low even though I set it to high" for troubleshooting steps about its volume:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Please visit this link on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144211613
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Cons mentioned:Connection
Dislike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like the fact, that i have to have the phone on you near bu for the ear piece to work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Grateful, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds Live. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available about what you may be experiencing with your Galaxy Buds Live, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer. - Debra
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are amazing headphones, my only issue will have to be the touch sensitivity. Every time I want to skip a song it will think I tapped 3x times instead of twice, makes it more difficult when I'm at the gym and want to skip songs.
I would recommend this to a friendsamsung galaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is not loud or clear and there is static will not recommend it i wish i cloud return it but out of town it is waste of money
No, I would not recommend this to a friend- Cons mentioned:Connection
The ones I had died after a month or so.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked well at first then the right ear bud started to cut in and out randomly. However, as always best buy made it right. Also it was difficult to figure out where to tap them.
No, I would not recommend this to a friend OK.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED IN SEPT AND BY DEC THEY WERE GOING BAD. THE SOUND QUALITY ON ONE BUD WAS VERY BAD. OVERALL THE LOOK WAS NICE AND SHAPE IS COOL. IF YOU ARE PURCHASING THESE, BUY A WARRANTY!
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connection
Constantly cut out
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work they sound great, however, they don't fit very well into the ear and when you push them back into your ear they stop playing or change songs, etc depending on which ear you press. The worst part is they cut out constantly. It usually starts with the left side, but both of mine cut out all the time when I move around. Thought they were the obvious choice for a Samsung fan, but these are garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Scottman719. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla