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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 9,791 reviews
  • Rated 1 out of 5 stars

    Won't stay connected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just won't stay connected, tried multiple devices to make sure it wasn't the phone but same issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    huge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently I have tiny ears, but these wouldnt fit me at all, i could not get them in or to lay flat in any way. I would think for an open speaker design meant to lay in the ear it would be a more manageable size

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fine Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have about the same quality as $30 - 40 competitors. New users may have trouble keeping at least one bud in. This is frustrating because of the erratic nature of the pause sensors. Sometimes they work, other times they do not. Prolonged use (1-2 hrs) caused pain where the beans latch on the ear. They do stay in the ear and the battery life is good, however, there is little to no noise cancelling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, but not comfortable to wear for long periods of time. Reception is good and they connect quickly to mt cell phone. The batteries are long lasting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earbuds. They are so perfect I purchased a second pair. I have yet to master the skill to navigate the "touch" options, i.e., play music, answer calls but the Galaxy Buds Live, in my opinion, are the best in the market today.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound if they fit your ears properly. Had to return because they hurt when I reached an hour of use. I did enjoy the sound quality though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be my favorite of all the buds I have tried or owned over the years. Ease of use functions, comfortable in the ear, and the sound clarity and the higher volume is what separates them from any others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product replacement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement is great cause down-the-line you never know when electronic something's gonna go out and you have to replace it so therefore I rely on this and I love it keep it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inside ear discomfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far s as the quality of the earbuds they are amazing. But the make of them starts to hurt the inside of your ear after having them inside of your ear for while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! The only issue is too big for my ears I did bot buy the guaranteed service not a good choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW!!!It's been a year since I bought these? Was not able to use it for the purpose of the purchase. Unable to hear the person on the other end of a phone conversation. Unable to increase the volume while speaking on phone. It worked well when listening to music but I bought it to use for phone calls. Can I get a refund from the store?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earbuds for 4 years and they are very reliable. However there are times when they hurt my ears when i properly insert. Overall, I have not always use these eatbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love theses

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use theses all the time at work or home. Love talking with my hands on calls (if you know what I mean). Only issue is that they fall off my hears if I move too fast and have to race my dog to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncomfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed the quality of Samsung's earbuds. Something about them these Galaxy Buds Live hurt my ears. Also need more interchangeable rubber ear pieces

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these Samsung buds, Sony earbuds and two sets of wired earbuds. These are the newest and the worst. The range is half of the other ones I have, and even with my phone in my pocket these buds are sometimes not well connected. Also, after having them in for more than 30 minutes they start to hurt my ears. I am usually a big samsing fan... But these did not make the cut for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout these right before heading out on a trip lip to Florida. Worked great at cutting out all the jet engine Noise. Didn’t even need to toluene them up Beverly loud to do it either. Good pair for this price. Great sound for the price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t work with my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not bad. I did use with an iPhone. I have small ears and they hurt the inside so I returned them. I didn’t feel like the noise cancellation was good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about my galaxy buds is that it's hard to find where to touch them to turn up the volume

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations ElaineS, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds Live. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you connect your Galaxy Buds Live to the Galaxy Wearable app on your phone or tablet, you’ll be able to customize some touchpad commands for each earbud, like your volume controls. Check out the article titled, "Touchpad commands for your Samsung earbuds" for more information. Feel free to reach out to Samsung Support if you would like additional assistance or if you would like help troubleshooting your Galaxy Buds Live. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Galaxy Live Ear Buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first model by far, and a bit more user friendly, the ambient sound works much better and they are light weight, I cand hardly tell they are in my ears.....great in ear buds...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, once you get everything figured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some pairing issues at first with multiple devices, but was able to figure out by researching issues on the internet. Hurt my hears the first couple days, but not an issue now. Now I can't live without!

    I would recommend this to a friend