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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 9,791 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    OK if you don't move or put in pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound if you have phone right next to earbuds and not moving. Once you put in the pocket and even start walking, let alone running, the earbuds start to stutter horribly. I'm very disappointed and hoping to return after 1 day of use. Ugh! I'm using a Samsung S9+ and went through clearing the bluetooth cache as suggested by Samsung to no avail.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Creative design, execution didn't work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the new form factor and fit. Wasn't for me. I think I was wearing them correctly, but they didn't feel fully secure or comfortable. I kept worrying about them falling out, or if I was wearing them incorrectly. Noise cancellation is basically non-existent, though I did like the ambient sound since I wanna be able to hear that when I'm walking around. Ultimately returned them and bought a different pair of earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very short think it would last longer than the last version

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too sensitive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big fan of this earbuds. I was so excited after reading so many good reviews about the sound quality. These give me the most problems when I work out.. Any movement that shifts the weight automatically stops the music. These earbuds are good for regular phone conversation and not for activities.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good performance but does not fit right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds, but Its hard to keep them in my ears, kind hurts my ear after a couple of hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints. They perfect if you want to listen to music on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great products I would recommend this product for others to use because it is a handy product and it is dependable so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey good, the only thing is m yvear is a littjle wide amd sometimes they fell down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as exceptional as you'd think

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the fitment and the bulkiness of the buds make wearing them a task.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Carman813. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones works great and sounds good but it's uncomfortable after about an hour of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Samsung Can Do Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I range from the phone was horrible. I couldn't leave the phone and walk into another room with out the buds shutting off. The buds would turn off while inserting into your ear & you have to tap again to turn on again, sometimes you hang up on the person or skip your song. It would be nice to have soft buttons. A skinny/smaller version that wont hurt or irritate the ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Find a better pair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 weeks there was a horrible static. I returned them for a new pair. Then a month after, my second pair stopped recognizing my right earbud. A nice easy set up & i love the sound but I cant connected them to my ipad or use the right earbud. Waist of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Overall ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good in the sense you can use both buds to talk and it comes with find my buds feature. The sounds of ok but not bose quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry i bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is bad doesn't block out sounds very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing. You get clear highs and great bass. Definitely the best headphones in overall quality, Bluetooth connection and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use with these. It fits naturally in my ear but a little hard to get out. I love the case and buds can be charged on the back of my new phone or on my duo wireless charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. I’m not sure if she likes it much, but I’ve seen her with it often. I can assume she likes it Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice present to give someone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a birthday gift, that were perfect. But I had to return them because they wouldn’t stay in his ear. He really loved them. He ears are shaped funny I quess. Lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serviceable Set of Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds worked fine for the most part. They connected to my Samsung devices and switched between them when I moved between them. I personally am not the biggest fan of how it fits. It's secure, but it doesn't feel good. The sound is quite quiet, you'll need to pump up the sound a lot of the times to hear it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, listening experience is also great. Overall great product but I find that the earbud does not stay fittest to ear.

    I would recommend this to a friend