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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 9,791 reviews
  • Rated 4 out of 5 stars

    Not for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for my ear. Very uncomfortable fitting. This is not for small ears like me. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of the ear too easy and they will cut off if not in the ear properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beans for you. After careful consideration of where to go for wireless headphones, these just worked out great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a gift so can’t really give a good review. Easy to pair and great sound was what was told to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is good but the design hurts the ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good voice quality. I wish it was a little smaller, but still not bad. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I needed some loud earphones for the gym that did not fall out of my ears. These fit the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife's birthday, first time using Bluetooth headphones and she loves them. Easy to connect from phone to headphones to car and back to headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for what I got them for and was easy to pair with my phone with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. My first pair was the more expensive ones and they were very uncomfortable in the ears. These fit better and have better noise cancelations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds, great extras, beautiful piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired with Samsung devices, these earbuds provide so many little options that you may not think about wanting. The blue color is truly great and unique.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels weird

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt weird in my ears. But the sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi UDComics!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you find the fit weird in your ears. We at Samsung only want the best welfare of our customers while using our products. Let me help. This very useful link about how to wear your Samsung earbuds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144365398

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Magic Beans

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these beans as a Christmas gift. As far as I can tell from the recipient, they work fine and do the job as advertised. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit isn't great, the sound is awesome, noise canceling is hit or miss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buddies

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I could find. The only thing I would have wanted was to have a great job and to work with my parents in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product thank you for your service keep up the great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Workout Friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look really cool but slip during workout. Once you start sweating or getting a little heated from a workout, these start to slip out of ears. When you try to push them back in, the song pause or song skip is activated. I am returning, as my earbuds are the last thing I want to think about and adjust, while working out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Canceo1999!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that your earbuds slipped out from your ears during your workout. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144242397

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    high quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, I got these for my husband, dont tell him, but i kinda like them better than my airpods lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife for Christmas. Went through everything when it arrived. Shipping was fast and the description was spot on. She is going to love these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these. I really, really did. My husband snores so loudly, which means that I sleep very little. He bought these for me, b/c he loves me and feels bad that I cannot get the appropriate amount of slumber. They kept falling out of my earballs. Now, that could just be me. Maybe I have weird earballs? I have them a 3rd start because they were pretty.

    No, I would not recommend this to a friend