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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 9,791 reviews
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift for my wife, and she loves them. We work out together and she’s in her own world enjoying her tunes. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Perhaps Defective?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them too late to be able to return- bluetooth seems to go in and out (defective pair?) So I'm not sure what to do with them if I can't return them and they don't reliably work. Fit nicely in my ear, didn't feel 100% secure but didn't have them fall out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like a personal assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product ever! The technology is very advanced and priced below what I expected. Reacts like a personal assistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal i got for the wife . Enjoys the live buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter in college. she loves them. they will be nice for the online classes.

    I would recommend this to a friend
  • Cons mentioned:
    Anc

    Rated 2 out of 5 stars

    Poor battery, poor ANC, poor fitment.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since it is the first of the "buds" line to have ANC. Very disappointed with it. Battery life is horribly with ANC on, less than 2 hours it died. Also ANC was pretty much non-existent since it doesn't go into the ear canal like other buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Danny. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. One for home and one for office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds. My spouse had a set and bought me the buds for my birthday. I am happy. Easy to pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, and they love them they have really good sound quality and comfortable fit for him since he has large ears . My only complaint is the little charging prongs inside the case to charge the headphones are very fragile. Had to exchange them for a new pair because they were coming loose causing issues to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift to my husband, and he likes it so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new phone before I can give a good review. That's all folks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsun ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product but sometimes it is hard to keep them in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get use to them. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Plus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife "stole" my previous Buds.... all good, gave me the opportunity to buy these bad boys. Its an interesting fit, still getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended. I bought them for my girlfriend and they are excellent. The app allows you to modify the actions with the touch. Amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it works with my phone well. Bass cod be a little better. Charging case a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is good. The sound, not so good. Pretty decent for what you pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy consumer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, I've always wanted a hassle free product and with this purchase, it's every thing I needed without the wires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14yr old son. He want the regular old school but but I convinced him on getting this. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and easy to use, liking may vary depending on your lifestyle and daily routine. I like to have headphones in while I work, but having them in for a long time bothered my ears. I tried changing the wingtips but ended up making it worse. I know people that love these but in my opinion they are not for me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Jeff. I apologize that this has been a less than ideal experience with the Galaxy Buds Live. Thank you for bringing this to our attention. If you still have the buds we would love to get more information from you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung