Customer Ratings & Reviews
- Model:
- SM-R180NZKAXAR
- SKU:
- 6422916
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good experience and a great purchase
I would recommend this to a friendWife loves em
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do a decent job! Funky shape but they do work
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were uncomfortable and kept falling out of my ears. The sound quality was good but the mic quality was not great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Live. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
To optimize your sound experience with your Samsung earbuds, please check this link:
https://www.samsung.com/us/support/answer/ANS00086163/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144313135
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Fit
Excited for nothing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw these, they were a must have. They were so tiny and cute, I just knew I wiuld love them...WROOOOONG! The call volume was low and even lower for the music. The noise cancelation was a joke. I was walkin down the block and I could hear the birds chirping over the music. I could hear everything except the music. This was not just the case with the pair I purchased, my mom had the same issue. So disappointing!
No, I would not recommend this to a friend Samsung ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it real easy to use perfect I would recommend
I would recommend this to a friendNot a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the quality of sound would be much better they are nice looking but the quality is not Very disappointed on purchase hard to keep Fitted in ears
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dani,
Thank you for reaching out. We are saddened to hear about your recent experience with your Galaxy Buds Live, as you have a hard time having them fit comfortably. I understand how important it is to ensure that your buds stay in place while doing your activities, to have a more suitable fit, and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another is to add Buds Sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=AN8q3EqnI2g
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144444397
Thank you for choosing Samsung. Have a great day!
^Chrystel
New Samsung earbud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Samsung fanatic. However, I just got these earbuds and they are extremely difficult to stay in my ear. I have a hard time keeping them in while walking so running is completely out of the question.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones, does the job as expected.......
I would recommend this to a friendSamsung new beans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product but peferred beats over this.
I would recommend this to a friend- Cons mentioned:Connection, Volume
Randomly drops connection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to install Samsung app to connect. Low volume. Random drops connection
No, I would not recommend this to a friend Not a good fit for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren't what I was looking for. I was going to upgrade but they didn't fit well in my ears. They work well for my wife though.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hjkkloiuyhbn no iiuyycddessxxxfddszzzzaa we rrt5rr4
I would recommend this to a friendProduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are very hard to stay in the ear Can’t use them because they fall out
No, I would not recommend this to a friendHmm...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe i got a defective pair. Could barely hear the music at full volume. Also too big for a babies ears.
I would recommend this to a friendEarbud live
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my earbud live.I upgrade from earbud+.
I would recommend this to a friendGood Sounding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would've given this a 5 but the earphones don't stay in yours ears when you start to sweat. They should've put some rubber pn the bottom of it so it wouldn't slip out ,and maybe add a bigger tip.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift for my mom and she LOVES them.
I would recommend this to a friendNice looking earbuds but not for every ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Buds Live are very nice, however, they are too large to fit comfortable in my ear without thinking they would fall out. Had to return them. They may work well for others, but not me.
I would recommend this to a friendUpgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded and love love love the design of them....
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good .............................................
I would recommend this to a friend