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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 9,791 reviews
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my ear shape. They move around when I work out. Can hear everything going on around me - not what I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    size issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping that these would work but they did not stay in my ears and kept popping out, had to return.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very low. Continue to battle max sound with multiple devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no noise cancellation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for my ears. But the problem is that the noise cancellation is non existent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SriKrishna!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you are having some issues with the noise cancellation feature of your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link is how to use active noise canceling on your Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00087243/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144242528

      Thank you for choosing Samsung!

      -Remie Samsung

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good in beggining but too many connection issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult fit in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was solid but not as good as buds pro. Was a challenge to make them stay in my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No grip for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these personally, they kept falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ear hurts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very small and easily lost and if you wear long they hurts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were too big. They never stay in my ear. If i lean over or walk they come out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to get them... but they don't fit in my ear properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking.build quality looks good but does not have the best sound quality and slips out of ear easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear kept going out, returned these for Airpods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit in my ear correctly and felt weird not for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth $10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't!! 2nd pair in less than a year to quit working. Used daily for normal phone and pandora use while working. Absolute garbage. When they work, they are good but for the money they should last longer than 8 months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Very Comfortable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this product that it wouldn't fit well in my ears, but I was wrong. It fits my ears perfectly and feels so light and comfortable. Pros: 1. Great Sound Quality: The sound quality is amazing! These small earbuds are as good as the Bose QC II headphones. The music sounds so good on these earbuds that I have to stop myself unconsciously humming to the songs at work. 2. Very light and Comfy: These ear buds don't have silicon part that you put into your ear hole so they don't cause tired, itchy ears. They feel super light. 3. Perfect for sleep: I've been searching for headphones that I can wear comfortably while lying down on the bed. I've tried my boyfriend's Airpods but they fall out while sleeping and isn't very comfortable. On the other had, these are very comfortable to while lying down on the side. Will not fall out while sleeping. 4. Great Connectivity: Works flawlessly with my gaming desktop, Galaxy S10+ and Galaxy tab S6. 4. Barely noticeable: These ear buds don't stick out much and has no stems hanging out so no one can really tell you have anything on unless they are looking straight at the ears or looking from the side. The Bronze color also matches my skin tone, making it look more unnoticeable. 5. Gorgeous color: The Bronze color is like light bronze and it reflects lights so it shines under the sun. Very gorgeous and will look good with anyone. 6. No stems: Will not be knocked out of ears when changing clothes, wearing hats, doing hairs. Will be less noticeable because it has no stems. Cons: 1. Noise Cancellation: It's not as good as Bose Headphones, but works for me since I don't need NC that much. 2. Touch sensitivity: Since the buds is pretty small and when I try to adjust the position, the touch makes the music to stop. For this, I might be able to get used to it, or there is an option to turn off the touch function in the settings. So far I love this newest Galaxy Buds Live! So cute and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Fune for music not calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible for phone calls. Ended up going back to a Plantronics. The fit was fine but really left me feeling issolated ecen with active noise enabled. Would imagine they wiuld be fine for music but not for everything else. Batteries did not last long either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling system didn’t work.When I made calls the person on the other end ear would hurt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't really like how they felt on me and the the noise cancelation isn't that great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok ,nothing special ,hard to stay in ear. I prefer the bose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    very uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me it's not loud enough and it hurt my ear very uncomfortable

    No, I would not recommend this to a friend