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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 9,791 reviews
  • Rated 1 out of 5 stars

    Worst of the galaxy product line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has tried most of the Galaxy Bud line of products to experience the different fits and sound signatures, I can confidently say these are by far the worst of the bunch. Mind you the fit of the earbuds is subjective as everyone has different ears and comfort levels. The issue with the fit of these is that while trying to fit them in or adjust them, I find myself hitting the sensor which is the play/pause function. If you’re the kind of person who sweats even a little, you might find these agitating as they will most likely slip or shift in your ear. The sound quality was lack luster compared to most buds that don’t have the pieces that seal your ear. I tested these for a week and just couldn’t justify the price for the sound quality and fit for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to figure out where to touch the earbud to turn them on or adjust the volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds connect easily to the Samsung S20. The sound is not great. The is virtually no bass when playing music and when using them for a cell phone call, the sound is distant even at the high volume settings. The fit is OK but not as comfortable as my old regular Samsung wired ear buds. For the price...Not a fan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the buds was easy. The problem was fitting my ears and staying in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, kennym. We understand how frustrating this may be for you. This link includes information on a way to improve the fit of your Galaxy Buds Live. Thank you for taking the time to leave this review. ^Kayla
      https://www.samsung.com/us/support/answer/ANS00087422/ Samsung

  • Rated 2 out of 5 stars

    Meh.... Pass...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I really wanted to love these but the pair I got sounded bad. I'm pretty sure I might have gotten a defective pair but I threw in the towel and purchased the ones I wanted after attempting to try something different. The one great thing I can say about them was they connected super fast to my Samsung phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling doesnt work and that was the one reason why i bought them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound - Bad Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll make this simple. It doesn't matter how good headphones sound if they keep falling out of your ear. I'm sure there is a population where these things fit perfectly and do a great job. I'm not part of that group. Otherwise they're pretty good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need an adapter to work with ps4, only 5 hour charge and can’t charge while using them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buds live

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of the noise canceling feature. It makes me feel like in an elevator.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wouldn't stay in my ears. Returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kept falling out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out off the ear easily, sound quality decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like the way the ear bud live fit and sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should produce an app or update so I can phone with ear bud live with my voice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice product but very low battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for sleep, using a white noise app. Put them in, fully charged at 10PM. At 3AM they started beeping due to the batteries being at 20%. And this is with brand new batteries. Returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wear them more than a couple hours because my ears beginning to ache...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but they slide out of ear to easy. Not happy with product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they would have worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better didn't stay in my ears. The battery didn't last on my unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid these earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. I got the first pair and had many connection problems. Spoke to Samsung support and they recommended to return since they said sounded defective. Got the second pair, no better. Returned those and got the Jabar 85t, those work perfectly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok on calls Fits a little loose for my ears Over all ok but for price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but noise cancelation is not that great and audio is low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt fit to my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like them because they did not fit to my ears...too big...

    No, I would not recommend this to a friend