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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 9,792 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Comfy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and connects via bluetooth seemlessly to all devices. Will take some getting use to, havent figured out how the buttons work and what the beeps mean when I tap or touch them when they are in my ear, but I am new to wireless earbuds so I'm still learning. Definitely a comfy easy fit, which is why I picked these. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them every day, great sound and they don't look stupid like Airpods do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. They fit perfect. They stay in place. They sound great and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones would definitely recommend to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    My go to earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earphones with a decent battery life, especially if you mostly use one earbud at a time like I usually do. Even when using both the battery life holds up well. The earbuds themselves recharge in the case fairly quickly as well which adds to the positive experience. The fit takes getting used to at first but once you get used to it, you forget it's even there, even more so when you figure out the positioning sweet spot for your own ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my husband and he loves them, He says they were easy to set up and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    I wanted to love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Samsung fan and really wanted to love these buds. However, I ended up having to return them. Music sounded great and the app was good. The problems were inconsistent connection quality and accidental button selection. I found that when I put my phone in my pocket or down by my side, my connection would go in and out or become very digital sounding. Also, you cannot adjust the buds with out accidentally selecting a button, causing the music to stop or skip tracks...even worse, accidentally hang up a call. Love the cool factor, comfort and sound. Hopefully, the connection issue can get corrected through a software update. I just couldn't wait with my return window closing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Excellent sound and good battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the pro version first was not happy with fit but then i try Buds Live and very happy with it so far, lot more comfortable then pro and love the battery life. sound is clear and good for music. its is very lite which is good and bad, Bad cuz if it drop out you won't realize it so you have to check regularly. I would defiantly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are nice! I Iove that they match my new Note20! The app is super easy to use and love that they auto-connect when I take them out of the case! The sound quality is very good and you can adjust the settings in the Samsung Wearable app. I was concerned with them staying in my ears because I have tiny ears but I haven't had any problems thus far. I hesitated to buy these because they come with a hefty price tag but I am happy with my purchase and have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING QUALITY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today's Best Buy experience was like every other Best Buy experience I've had. The Best! I've been purchasing my electronics only at Best Buy for several years now. Every person who helps me is just the most genuinely nice people. Always a positive attitude and helpful. If you don't purchase the warranty with everything you buy here you aren't doing yourself any favors. Their warranty and return policy are always an easy to solve problem. I can't say enough about them they all deserve raises and incentives because of your stellar employees I've spend 1000s at Best buy. They really are that awesome. I'd hire them away if I was recruiting good people. I don't know if I could woo them away though they seem so happy to work there. Today at the Tualatin store which is my favorite just because started with a helpful young lady who's name I forget now but she was working by geek squad who helped me find Vanessa another sweet and helpful young lady. She printed my receipts for the two things I needed to return. Then a nice young man found me Brittany to help me find what was looking for. Ethan and Will both helped me with the exchanges and these two were just as sweet helpful and professional and the others that took the time to help me. Everyone is always so polite. It's so nice to know they're always like this. It make me happy to refer and preach to people the Awesomeness of Best Buy and their return policy when you purchase their warranty worth every single penny. These headphones are just as good as my experience today. Easy to set up and great quality. Thank you Best Buy Peeps! I'll be back for my computer as soon as they're in stock again. Which tells me I'm not the only one who's BB loyalist.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    What a let down. Not by design, but hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the Galaxy earbud line, I got to say I am disappointed. Besides the nice design and acceptable sound, these fail in reliability. Noise Cancellation is useless and connecting these to my PC causes the latency to be unusable. My $40 wireless earbuds offer better connection with equal sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the electric blue! Sound quality good. Easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to wear. sound quality is very good. holds a decent charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I bought at Best Buy was defective. If I had both ear buds in, only one would work. It sounded like they were fighting over who was going to work. But there is always that chance of purchasing a defective electronic device. I returned it and bought another one somewhere else where it was on sale. I worked perfectly. It's is the best ear buds Ive ever used. The sound quality is top notch and does not fall out of my ear when I train at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. i used them whenever I'm out and want to tone people out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Little Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. They do stay in my ears pretty well and have only fallen out when I didn't have them in quite right. I do agree with the one other reviewer that they do hurt your ears if worn for an extended period of time but I really like these and will continue to use then after a short break. Works well with my Samsung Galaxy Note 20 and Samsung tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone. The quality of material and sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing! I love rocking out while exercising!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Doesn't hurt your ears. I have beats by doctor Dre. I actually prefer my samsung ear bud's.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for me, maybe not you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a lot of earphones and these are definitely the best true wireless earbuds for me. Sure the noise canceling isn't great and truthfully i like to hear everything around me as i have them in, i feel safer especially when i use them at work. At first they would hurt my ears but after a day of using them i never had any discomfort, i could even fall asleep with them in. If noise canceling is your thing i would not recommend

    I would recommend this to a friend