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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 9,792 reviews
  • Rated 2 out of 5 stars

    Noise Cancellation Non-Existent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not bad headphones by any means, but they aren't as good as the original Galaxy Buds, so I am left fairly displeased by them. I had originally bought these not because my old ones were bad, but because I had had them for nearly three years and they had trouble connecting and staying connected. The case for this one and life of the earbuds are much better but the noise cancellation is non existent. They have a mode that claims to be "noise cancelling" but I can still hear everything around me, all it does is make this weird static noise and drain the battery. The original galaxy buds could be worn with nothing playing through the buds and you had trouble hearing the outside world. I could wear them on a plane and not hear a thing, and then use the ambient mode to listen to my surroundings if need be. I will say these stay in my ears better as they literally sit inside them, but the cons outweigh the pros in this scenario. Like I said, they function fine, but for being "newer" than my old ones, I was upset that I felt at times the sound quality was just as good if not worse at times than my old ones. I'm glad I got them on sale, but I would definitely recommend the buds pro or the newest ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fit can be an issue - imprecise voice command

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is admirable, and nice sounding earbuds. Bought them while on sale so price is generous and fair for the quality you'll get. However, fit is unpleasant (for me anyway) I wish Samsung added rubber padding all around where it touches below the (outer) external auditory canal. Voice command not as responsive as my other earbuds, noise cancelation is not this earbud's prominent character.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, MandM. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Nice sound, look great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is strong and the earbuds dont feel as if they're going to fall out when walking or taking a light jog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound great, and connect to my phone perfectly. I bought these for me and my wife tried them in the car and I walked right back in to get her a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great! Clear, crisp sound and the battery life is amazing! I wear one for most of my 10 hour work day with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds I've owned! They are so comfortable! I absolutely love them! I don't have to readjust them when working out! The sound is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product held back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my galaxy buds+ three months ago. The audio quality is good, the noise cancelling is nice, but the only drawback I've found is the bluetooth connection. I could be out on a walk with my phone in my pocket and my audio would become distorted. Lately, they do that on their own and at times don't synch up to the same track. One side will be about 2 seconds off from the other side. The galaxy buds+ I had before was a bit more durable and much more reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Porkchops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These's are the best ear buds I've purchased to date. So comfortable and I wore them for 4 hours and never had any problems with ear fatigue. Sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wireless eaebuds I've tried

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable sometimes will even forget their in my ear sound is good but would not recomend for an autophile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace Samsung ear buds. These fit better in my ear and don't fall out. Sound is better. Love these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds Live

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and how they stay put in your ears. However, do not wear too long because your ears will become sore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good.but when see the sound quality i don't like

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Milageissue, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds Live. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with the audio of your Galaxy Buds Live and without being able to ask you any follow-up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Top design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever. Makes one forget they are in. Cannot live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the galaxy buds live a lot better than my AirPods. They last twice as long and are more discreet than the white stems of the AirPods. I use them with my note 10+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My callers are happy. Pretty comfortable. Noise canceling is good. Battery life average. Great connection options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Air Buds on the Market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quality air buds for smartphones with Android operating system! They sound great and comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and stays in my ear without falling out. Sound is clear with no static. I can walk to the other room without my phone and it does not lose connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tip top tippest earbuds in all the land

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be lost once these earbuds leave the market, I haven't used a different model of earbud since I bought my first pair. These are hands down, bar none the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable and have decent sound for such an open design, highly recommend of you typically hate in ear designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds fit in my ears well and stay in place. Very pleased with the sound quality. Ready to link to various devices.

    I would recommend this to a friend