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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 9,791 reviews
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this item for less than 2 months, never dropped it or caused any high impact contact to occur but yet it keeps dropping my calls, severe static on my calls. The Samsung rep assisted me the first time I called complaining about it and had me reset it. Less than 1 week after the reset, it started doing the same thing but much worse. Now, I can't be heard by the person on the receiving end when speaking regularly or very loud. Samsung has always been my go-to for tech products, this is the first item I got from that that I was really looking forward to owning due to the look and design. Highly disappointed. Had to send back to Samsung because it was still under manufacture warranty. Thank god as I did opt not to purchase extra warranty from Best Buy at time of purchase. I will think twice next time I buy an electronic device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, they sound incredible, doesn’t hurt tour ear after long periods of time and for the price i think they’re amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the fact that they in the ear is great. Quality is amazing and battery life goes for days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Product is as described.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good. They're compact and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love these things. Only earbuds that will stay in my ear. They have great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buds Live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and works well on incoming phone calls. Battery charging time is as advertised so far. Still very new to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung buds my best buy protection and my total tech member ship was added it value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovvveeee them!! I was a little confused about how to use/wear them but once i figured that out i was good lol

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I can't hear you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Live Buds are great, worth every penny. The sound is clear, with a nice bass line.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my wife really loves these. I had to get her a pair after I got mine, they very comfortable and I love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Save you money unless you plan to sit still.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bugs hage a five star sound quality and battery life, however the design of these are horrible. These do not stay in my ear and even walking if I walk yoo hard they pop out, I don't see how anyone could run in these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these & how its not only very clearly but so convenient to use. The battery lost long & the music & phone calls are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is way better than expected. Bass and overall sound was great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and the fit is great. It is a to pop them in my ears though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. I love that they fit into my ears comfortably and the sound quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but it was difficult for my wife to get setup and synced with her phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love these earbuds, they were exactly what i expected, and needed. Sound quality is good, they were easy to set up and start using. The app works well as well. The only issue i have is the "find my earbuds" app works well, but only if the case is open....it would be nice if the app could find the box as well" even if not open. Not a show stopper, but would be a nice feature to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say I’m very satisfied glad I purchased this brand great Birthday or Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally, wireless earbuds that fit my ears.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the Sony WF-1000XM3 earbuds to these since they, like many earbuds in my ears, always found a way to eventually fall out. I know plenty of people out there have unique ear fittings, and have trouble finding something that stays put, even when trying several different earplugs and brands. Well I can say as one of those people, the "kidney bean" design of these work excellent to completely negate that issue. The way they slide over the spacing around your ear canal is super flush & secure. Beyond that, I definitely noticed a step down on the noise cancellation function compared to the Sony XM3s, but that's to be expected given the reduced size and price. Overall I greatly prefer the size, fit, and the touch control function on the Galaxy Buds. Great color options too. I use these on a Pixel phone, and had to install the Galaxy Wearables app and the Buds Live extension data to make use of the extra EQ and customization features. The app is serviceable enough, no complaints. If you're worried you'll be missing out if you have an Android phone that isn't a Samsung device, I don't believe that would be the case. My favorite handy feature these have with the Wearables app is the ability to have your earbuds play a loud tone for when you can't locate them. They're smaller than a lot of other earbuds on the market, which are already easy to lose, so that's much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Bluetooth earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit. Great battery life. Quality product. A little expensive. Have a pair I use and bought these as a gift.

    I would recommend this to a friend