Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- |
- SKU:
- 6422920
Customer reviews
Rating 4.4 out of 5 stars with 9792 reviews
(9,792 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Need a smaller size
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, but the buds were to big for my ears with it was very uncomfortable and painful. Hopefully the company come out with a different size.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
So far I am unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are okay buds. I expected louder volume and volume control. This particular pair constantly falls out of my ears.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DBCCR!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you that your Galaxy Buds Live falls out from your ears and issue with the volume control. The experience is not what we expect from our customers.
Here is a link on how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Another link you may find helpful is optimizing your sound experience with Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00086163/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144256644
Have a great day.
Melardo
Rated 5 out of 5 stars
Great holiday husband likes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves them only downside is they were an xmas gift for my husband we went to exchange the guy refunded on accident day after xmas. i ended up having to pay full price rather than holiday price a little upsetting.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Not the best earpiece choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Volume is very low. Despite all efforts to increase the volume, the other party has a hard time hearing me and vice versa.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shape of these aren’t made for smaller ears, no matter the size of the cushions. Good headphones though
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Size of of earbuds is a little uncomfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds themselves are great quality, The shape is very uncomfortable to wear for long periods of time. Prefer the older shape much more than these.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
My second buy (as a gift this time)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read my first review about this. I complained about not having total volume control on both sides. However, that did not stop me from buying it again for the second time. It is still a great buy.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Blue
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Rated 2 out of 5 stars
Not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music. They hurt your ear if it's not the right fit. Volume not loud enough for calls with background noise
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Don't Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are horrible. unless you have a specific ear size these are very finicky. I'm constantly having to adjust while I'm just walking at medium pace because if these sit to far in my ear they lose connection which happens every other minute. I've returned these once and got another pair because I thought it might have been a bad pair but no it was the same with the new pair. I tested these on a note 10 plus and a note 20 and I was having constant connection issues with both and have tried every kind of trouble shooting with no success. I'm really disappointed because i love my galaxy buds and will be switching back to them because the BUDS LIVE ARE BAD
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for listening, however, not very clear (sometimes) while speaking. Sometimes, I feel little pressure in the ear while putting the bus in the ear. Battery life doesn't last as advertized.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
Greatest buds ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are literally my new favorite go toos when it comes to buds. I normally hate the way the fit into my ear. But the way these were designed are so perfect. I can wear these buds for hours without any irritation. Also love the long battery life.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Caused actual pressure wounds in both ears!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use primarily for work calls and occasionally to listen to music/audiobooks. First the good: The quality of the sound for both uses was fantastic, microphone was also very clear on zoom calls. I am not faulting the actual tech that went into these, it’s fantastic. But here’s the TERRIBLE reality: I used these one ear at a time for work (alternating every hour to give each ear a break), averaging about 4 hours total per day (2 hrs. for each ear) for a total of 5 days before I realized that the growing discomfort wasn’t something I would eventually just get used to. Day 5 I placed the left earbud in my ear and immediately felt EXCRUCIATING pain, I quickly removed the earbud. After gingerly feeling the outer part of the ear where the headphone sat I discovered open sores. I then checked my right ear and discovered the same. It has now been 7 days since I last used them and thankfully my ears are well on their way to healing, and are only a little sore when touching. I’m sure this won’t happen to all users, but I’m pretty sure as more people buy these reports of injuries will increase. I have tried many different types of headphones and was really looking forward to enjoying these since I loved the galaxy buds + and only replaced those for this one because my kiddo accidentally broke them. Bottom line, NO ONE should have actual wounds resulting from using these.
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
First Pair of Samsung ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are cool...I dont like the fact that both ear pieces do not have the same volume levels.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They suck. Youre better off spending a little more for better performance buds. I cant even chew food without them having to fall off all the time. The only good thing oit of them is you can sleep or lay down on your side with them without hurting as much. But other than that they do not stay. Plus the connection would lag sometimes randomly
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Decent but could definitely be improved on
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality from these buds are decent, but not great. The fitting of the buds into your ears are sketchy. You have to fiddle with it to line up the speaker with your ear before the sound is perfect. But the main reason I would only give this 3 stars is that the button to touch in order to utilize the play/pause and other features, its complicated. Takes me 3-4 tries before I find it and then it activates. The old Galaxy Buds were better in my opinion.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Spectre88! Here, at Samsung, we are always looking for ways to improve our products. I appreciate you taking the time to leave this suggestion for us. Thank you for being a Samsung customer. ^Kayla
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not any where as good as the buds+ in terms of comfort or sound quality. They fall out and almost never feel secure. I wish i could take them back and trade for my buds+ again. Smh. I thought it would just take some getting used to but it's been at least five months & I cant tell you how often I have had to chase an earbud across the floor or street or table. Sorry, Samsung, these are yucky.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
Ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant about these but after using them I love them. Only con is cleaning the mesh from wax. It’s hard at first but after you do it once it Goes by fast
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Stick with the Galaxy Buds/Buds +
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these ear buds thinking they would be an improvement on the original Galaxy Buds. Overall, I was not impressed with the Samsung Galaxy Buds Live. The sound quality was lacking and I felt there was no difference with or without the noise cancellation. These ear buds also kept on falling out of my ear and I could have lost them because of this. If you want good quality ear buds purchase the Galaxy Buds/Buds + and not the Galaxy Buds Live.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Do not get these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low volume, just really crappy and I wish I could give them back
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my buds. I love the fact I can have them in and still hear full conversation without music playing. The only thing I don't like is that keeping them clean is hard.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friend










