Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Great buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Just as advertising says. No issues.
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays in the ear very well but wearing beenie or hat can set off the touch sensitivity and sinse it doesnt fully coer your ear its hard to hear without wearing them both
No, I would not recommend this to a friendGreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality I would recommend this to a friend..
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Delivers and works with samsung the best
I would recommend this to a friendMeant for some, not all
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't meant for my ears. had a hard time adjusting from the previous Buds+ to these as they constantly kept falling out my ears. ended up going with the Buds Pro once they came out
I would recommend this to a friendEnjoy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present and it's the perfect color for me.
I would recommend this to a friendGreat sound and fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Mom for Christmas, she LOVES them!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones much good many good would do again.
I would recommend this to a friendRF
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best. No doubt!...................
I would recommend this to a friendGalaxy buds live
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect to my phone and tablet.
I would recommend this to a friend- Pros mentioned:Sound quality
Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, but they can be uncomfortable after a while. Therefore, I can't use them for long periods of time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grace!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We truly appreciate your time letting us know of your concern about your earbuds. We are so sorry that your experience has been less than ideal. Please let me help. Please check this link on how to wear your Samsung earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144366045
Thank you for choosing Samsung!
-Remie
Hmm...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe i got a defective pair. Could barely hear the music at full volume. Also too big for a babies ears.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent ear buds just didn't stay in my wife ears.
I would recommend this to a friendProduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are very hard to stay in the ear Can’t use them because they fall out
No, I would not recommend this to a friendipopd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought that last week it is so good i like it so fat
I would recommend this to a friendBest Christmas!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Best Christmas gift my ever got me!
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were uncomfortable and kept falling out of my ears. The sound quality was good but the mic quality was not great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Live. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
To optimize your sound experience with your Samsung earbuds, please check this link:
https://www.samsung.com/us/support/answer/ANS00086163/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144313135
Thank you for choosing Samsung!
-Remie
Jelly Beans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has step their game up on these Bluetooth beans
I would recommend this to a friendNot a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the quality of sound would be much better they are nice looking but the quality is not Very disappointed on purchase hard to keep Fitted in ears
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dani,
Thank you for reaching out. We are saddened to hear about your recent experience with your Galaxy Buds Live, as you have a hard time having them fit comfortably. I understand how important it is to ensure that your buds stay in place while doing your activities, to have a more suitable fit, and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another is to add Buds Sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=AN8q3EqnI2g
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144444397
Thank you for choosing Samsung. Have a great day!
^Chrystel
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Definitely great for on the go!!!!!!!!!
I would recommend this to a friend