Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift for my mom and she LOVES them.
I would recommend this to a friendNice looking earbuds but not for every ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Buds Live are very nice, however, they are too large to fit comfortable in my ear without thinking they would fall out. Had to return them. They may work well for others, but not me.
I would recommend this to a friendUpgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded and love love love the design of them....
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good .............................................
I would recommend this to a friendSpec in the ears
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Odd feel when inserted in your ears. Just get the Apple AirPods
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy great sound quality and easy to use
I would recommend this to a friendthe are excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the are the best the are the best the money can buy
I would recommend this to a friend- Cons mentioned:Connection
Critically flawed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really liked these, accept for the horrible stuttering interference. They work great in the house even 25 feet away from the phone, they work great in the car, but not so much when im out walking (which is what i got them for) For some reason there is a terribly annoying stuttering type of feedback/interference only when out walking with the phone (s20+) in my pocket. Already exchanged them once, will be returning. Probably done with Samsung products after this.
No, I would not recommend this to a friend They are the bomb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them. They felt weird in the ear at first.
I would recommend this to a friendDon’t cancel noise and terrible sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are horrible! Do not cancel noise and the sound quality is terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JenM, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds Live. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To enable the noise canceling feature to reduce unwanted ambient sounds, From Galaxy Wearable, tap Active noise canceling to enable this feature. Without having more information available regarding what you may be experiencing with the audio quality of your Galaxy Buds Live and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Samsung Earbuds Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds say background noise canceling...false. They don't cancel background noise. Also, the only hold their charge for about 6 hours then you have to charge them again.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because my brother let me try his , i returned them because anytime i used them both at the same time the audio would be distorted and craked and popped .
No, I would not recommend this to a friendGood, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best one Samsung have made in my opinion. They are a little too hard (material) for me and so get a little uncomfortable after a while. There is a lag on non Samsung devices.
I would recommend this to a friend- Pros mentioned:Sound quality
Small Ears beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, but gives me a earache/headache after wearing for more than 10 minutes. Not great for small ears.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Striker!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you have a headache when you use your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. Here's a troubleshooting link on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144327184
Thank you for choosing Samsung!
-Remie
Wouldn't stay connected to Z Flip
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stay connected to my BT 5.0 Samsung Z Flip. Returned 3 times, same thing on all 3 pairs.
No, I would not recommend this to a friendTerrible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality along with repetitive disconnection from device.
No, I would not recommend this to a friend- Cons mentioned:Volume
love the fit but not the sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these. NOT waterproof or resistant. Can hear surrounding noises too much. Volume not loud enough.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrMilkman!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you are having a couple of issues with your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. These handy links about your Samsung earbuds can help you avoid repeated issues :
Here's the link about the features of your earbuds in terms of water and dust resistance:
https://www.samsung.com/us/support/troubleshooting/TSG01111286/
Another valuable link on how to use active noise canceling on your Samsung earbuds:
https://www.samsung.com/us/support/answer/ANS00087243/
How to optimize your sound experience with your earbuds:
https://www.samsung.com/us/support/answer/ANS00086163/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144247787
Thank you for choosing Samsung!
-Remie
Samsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were nicely packaged. I purchased them as a gift for my boyfriend and he like them but there was no volume control so it was hard for him to hear out off them while driving.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Sound quality
Bad fit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but i can't keep them in my ears In for about 5minutes then constantly have to push them back in every few minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Edwin. We know you want the very best performance from you Galaxy Buds, and we want to help you get it. The link below will provide information on how to obtain a better fit! It's an honor to be of assistance. ^Kayla
https://www.samsung.com/us/support/answer/ANS00087422/
Good, but has problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't turn off without it being in the case. Also, the find my buds doesn't work if it is pressed up against something because it thinks it is in your ears.
No, I would not recommend this to a friend