Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Okay, but the fit is weird
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just keep falling out. I've tried both tips and 3rd party accessories. It depends on the ear shape, my ears are just a little too small for these sadly.
No, I would not recommend this to a friendI like the idea but..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are beautiful but didn't fit in my ear comfortably. In less than an hour, my ear was already in pain.
No, I would not recommend this to a friendJoey's review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible they broke on the first week, super fragile.
No, I would not recommend this to a friendPastor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking dressed in nice case. My only problem was there was no volume control adjustment for these earbuds. So I sent them back
No, I would not recommend this to a friendJack and too big beans
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were shaped like a beans and they were huge! They made the inside of my ears sore! I guess they were made for the Giant, not Jack.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you so much for purchasing Samsung Buds Live. We are happy that you have reached out to us. We always want to know what's going on. We are sorry that you find the buds too big to fit into your ears. Let me help. Sharing with you this link on how to wear your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144219186
Thank you for choosing Samsung!
-Remie
Buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds look nice but not very comfortable.....if you don't position then correctly you can't hear probably....they're very sensitive to touch
No, I would not recommend this to a friend- Cons mentioned:Connection
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They disconnect easy.Always have to connected them .Disappointed! I buy other item cheap from you guys.And its amazing .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Matty! We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds Live. Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01208805/
Average at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read all the reviews on the earbuds and the reviews were great. I purchased them and after I got home hooked him up to my Samsung phone. The sound was only average at best. I attempted to hook him up to my home computer. No problems with connections. The earbuds still did not sound great at all and were average at best. I have a set of Samsung earbuds in the past and they sounded great. That was the main reason I decided to give these the shot. I returned the earbuds and got a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Live was less than ideal. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Live buds not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not realistic, ambient noise doesn't always work like it should, crackling in right ear, 2nd pair now thats done this, will be returning again
No, I would not recommend this to a friendClear sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't give a five star because the buds doesn't control volume +- and other functions like the Google pixel bud i use for mu other phone
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Crab. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to adjust to..the on an off switch tricky..cant get use to it..changing channels also difficult..while walking..to much wind comes though the plugs as well..
No, I would not recommend this to a friendCute by bad fit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds have a cute design but do not stay in my ear well had to return for another version.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cassey,
Thank you for getting in touch with us and loving the product despite your issue. We sincerely apologize that your Galaxy Buds Live keeps falling from your ears. I understand how important it is to ensure that your buds stay in place while doing your activities and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another add Bud Sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Also, you may watch our youtube video for some tips on adjusting your buds for best fit:
https://www.youtube.com/watch?v=AN8q3EqnI2g
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144424188
Thank you for choosing Samsung. Have a great day!
^Chrystel
Earbuds are a No!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not comfortable at all. The sound/volume is equally bad.
No, I would not recommend this to a friendOkay ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is different. The way they fit in your ear is different as well.
No, I would not recommend this to a friend- Cons mentioned:Connection
Connection Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I have replaced. The left ear bud constantly disconnects or when it plays has a second delay so the music sounds like it is echoing. I have updated the software, updated the app in the phone. It is on a Samsung S9+ and the second pair is doing the same as the first. Would not recommend buying this model. They fit fine, make good phone calls but are horrible for music or streaming.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good design, but do not stay in ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, can use each one by itself, but they keep falling out of my ears! The ANC is useless too, doesn't work at all
No, I would not recommend this to a friend Galaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new Galaxy Buds. We had to replace the refurbished Galaxy Buds that did not live up to our expectations.
I would recommend this to a friendDidnt like them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came out of the ear to easily and the sounds quality was not the best.
No, I would not recommend this to a friendnot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fit in the ear is uncomfortable after 20 mins of listening. I have to rotate the left and right if I need to listen for longer. could just be my ears though.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are slippery, they don't stay in the ear long, they have a short range and the battery does not last as long as competitors. Otherwise, they have fine...
No, I would not recommend this to a friend