Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Major disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are some of the worst earbuds i have ever purchased, the only good thing about these is that they fit in my ear and dont fall out but the sound on them is awful, turned my volume up 2/3rds the way up and they were still quiet and when they did get louder is was mostly static.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Spencer!
Thank you for purchasing Samsung Galaxy Buds Live and leaving your review. We appreciate the details that you have provided. We are sorry that you find some problems with the sound quality of your earbuds. Let me help. Sharing with you this helpful link on how to troubleshoot your earbuds audio quality:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Here's an additional link on how to optimize your sound experience with your Samsung Earbuds:https://www.samsung.com/us/support/answer/ANS00086163/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144196414
Thank you, have a great day!
-Remie
Earpuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airpods is much better...compared to earbuds. Can't really hear when I'm talking to someone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jenny!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you have some issues with your earbud's audio. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another link on how to use ambient sound on your Samsung earbuds:
https://www.samsung.com/us/support/answer/ANS00078084/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144272630
Thank you for choosing Samsung!
-Remie
- Cons mentioned:Volume
Horrible volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though these buds are looks god and easy to use, the volume is very weak (low).
No, I would not recommend this to a friend Waist of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't hold a charge long, bad choice. Not really worth it!
No, I would not recommend this to a friendBulky and Awkward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and awkward. The earlier version was much more comfortable and functioned better.
No, I would not recommend this to a friendNot the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're decent headphones. Hard to get used to. Pain in ear after use. Sound isn't so loud like other headphones.
No, I would not recommend this to a friendIts okay..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit was never quite right and if you loose one you can't replace it, you have to buy the whole set all over again.
No, I would not recommend this to a friend- Cons mentioned:Connection
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give them a low score. I wanted something that was a bit flatter in my ear because of my job but sadly they don't stay in your ear at all. Tried the cushions for a tighter fit but nope.You can't even tilt your head slightly before they are coming unconnected with your phone. Stick with the Buds+ or Pros.
No, I would not recommend this to a friend Not that happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this i too big for my ears... and the app is not find my buds is bot user friendly and not accurate
No, I would not recommend this to a friendEar buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to have this product. The second time I used them the right ear stopped working.
No, I would not recommend this to a friendplugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my wife, she did not like them. Product was fine. she could not get the tapping to work too small.
No, I would not recommend this to a friendMeh..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt find these to be conformable and exchanged for apple earpods
No, I would not recommend this to a friend- Cons mentioned:Volume
Open ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband who is unable to hear certain Tones. He put the man and had to turn them up as loud as he could it, then I could hear everything on the earbuds buds outside of his ears years but he was still saying it wasn't loud enough
No, I would not recommend this to a friend Discharges fastly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it gets discharged fastly. Hope it works atleast as mentioned in product diescription
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like these at all. You can hear everything in the background returned them and bought AirPod pros
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but keep falling out my ears and was uncomfortable
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Painful/uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear but found them painful in the ears, and make be feel clogged
No, I would not recommend this to a friend Samsung ear pods live
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice. Only problem are they are to big and if you have small ears they hurt your ears really really bad.
I would recommend this to a friendMaybe next time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are beautiful but... They are not comfortable to wear. I wanted to love them because they match my new phone.
No, I would not recommend this to a friendGalaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very low. Continue to battle max sound with multiple devices.
No, I would not recommend this to a friend